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Cell Phone Use, Revisited


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I have a new employee that I hired about a month ago and one of the first things I made clear as I always do was no cell phone use during working hours. He has been great with it so far and only uses it at lunch break. I do have to admit that when mine rings and I have to answer it I do feel like a hypocrite but I do have people that contact me for business on my cell phone because I am always out and about and need to have a way for people to reach me for business. The problem has been if it is allowed it's not long before it is abused and out of hand. I don't know what the answer is, its a tough call and I'm sure it depends on the individual that you are dealing with.....

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  • Have you checked out Joe's Latest Blog?

         2 comments
      My son is not in the automotive industry. He is in the commercial real estate business. However, the workplace problems are the same. Recently, his frustration with the heads of the company reached an all-time high. When I asked him why he doesn’t speak up and let the leadership know how he is feeling, he responded, “Anyone who has voiced concerns or issues has been viewed as weak and incapable of doing their job. I don’t want to be viewed like that.” This is an example of a toxic work environment.
      If you are a shop owner, you are a leader. And leaders must be approachable. That means that you are willing to hear the concerns of others and have them express themselves. It also means that while you may not agree with someone’s perspective on an issue, it is their perspective, and that viewpoint needs to be recognized and respected.
      Make it known that you want to hear the opinions of others. Literally, ask for input from others. And thank those that speak up. Now, I am not saying that you need to act on every concern or opinion. That would not be realistic. But just listening may be enough. And you never know, someone in your company may have an idea that you never thought about and even improve your business.
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