Quantcast
Jump to content









Air Bag Light in Disguise


Gonzo

Recommended Posts

Air Bag Light in Disguise Gonzo 2011

Sometimes I wonder if the things I find wrong with some of these cars are just there for me to find out how ridiculous some people can be. I've got to question the thought process of the brilliant ideas that some people can have, just before total stupidity takes over. I gotta ask… "What were you thinking?"

 

The other day I had a late 90's GM in the shop. The owner had recently bought it off of a small car lot, and had no idea of the history of the vehicle. It was one of those "great deals" that he couldn't pass up. Why is it these "great" deals always have some sort of catch to them? Maybe it would be a good idea to have it checked out before you buy it. After looking at it, I might tell you to "pass it up". Honestly, I'll never understand why someone will buy a used car when they know nothing about it, or decide after they buy it to finally have it checked out … but they do.

 

This particular creation had some strange problems. It had a strange battery drain. At first glance all the instrument cluster warning lights, interior lights, and all the electrical functions seemed to be working correctly. There was a drain, a good one too. Strong enough to drain the battery in a day, or so. Finding the solution actually was going to lead to an even bigger problem.

 

Narrowing it down by watching the amp meter for the parasitic draw value, and pulling fuses till the numbers dropped back into factory specs was the next procedure. Of all things, it ended up back to a crossed up circuit between the air bag system and the charging system. I decided to check the air bag system for codes.

 

This is interesting, it's off line. No communication with the crash box. Hmmm, I'm a little confused, because I know I saw the air bag light come on and go off when I pulled it into the shop. Turning the key off, and then restarting the car didn't help me much, because the air bag light was on… and then off. But then, maybe it did. Like I said, the light came on, and then went off… hey, wait a minute isn't there supposed to be a few seconds before it goes off? Isn't this how it verifies its systems are functioning properly? I thought so. So, what's going on here?

 

As a technician I'm trying to follow the codes, the diagnostic charts, and the operating description of the system I'm working on. This particular problem wasn't following the chain of typical scenarios. Take in account this whole thing started off because of a battery drain… I'm really starting to scratch my head over this one.

 

I had a lot of different ways to go with this one. I could try and follow the draw a little further, or I could chase the problem from the air bag side of it. Maybe, it will all lead to the same problem. For my money I think I'll work on it from the air bag side of the problem.

 

The air bag fuses were all good, and the light did come on in the dash. So, I decided to pull the air bag diagnostic module out and pin check the leads to see if that lead anywhere. My first check on any system is the positive signals and then the grounds. Why's that you ask? Because a loss of ground can be seen as an open lead, and if the positive signals are there, you'll actually find a voltage signal on the open ground. That's what electricity wants to do… find ground, and find the shortest path back to the source of the voltage.

 

In this case they were all there, but when I checked the leads to the instrument cluster the voltage was coming towards the crash box rather than to the cluster. What now? (I love my job, I love my job, repeat as necessary) I guess I better pull the cluster and check the wiring from there back to the crash box and see if that leads anywhere.

 

After pulling the dash it didn't take a rocket scientist to see what the problem was. On the back of the instrument cluster somebody had cut the circuit board line to the air bag light, and then added a soldered-on wire to the charge light. So when the charge light was on, so was the air bag light. Once the car started (providing the charging system is working correctly) the charge light would go out, and so would the air bag light. Huh???

 

You can imagine my "mechanical language" was not for the faint of heart when I found out what was going on. It seems some genius didn't want to replace the air bag module, so they invented their own air bag warning light instead. Brilliant stupidity… I think that's the best way to explain it. I can't imagine somebody went thru all the trouble to deceive the buyer of this car for a safety issue such as air bags. It should be a criminal offense.

 

After undoing the homemade airbag light, the draw was completely gone. Now the only thing to do was to replace the air bag module to bring it back up to working order. I'm not saying anybody would have caught the problem at first glance. It was a well thought out deception. If you were not intentionally looking for an air bag light delay, I don't think you would have caught the problem.

 

Leave it to some unscrupulous dork out there to try something like this. But, I still think it is a good idea to have the car checked out prior to buying it. Maybe, just maybe, you can spot problems like this before you own the problem.

 

 

these stories are here before finally editing. Your comments are welcome and always love to hear from everyone. If you have a similar story, let me know.

Watch for my articles in several automotive trade magazines. Gonzo

 


View full article

Edited by Gonzo
Link to comment
Share on other sites

uote name='CARMandP' timestamp='1298740355' post='9530']

Wow, that's a new one on me. I have never seen that stunt pulled before :) Pretty smart if you ask me. (and yes it should be illegal)

It really should be illegal in every state.

Link to comment
Share on other sites

That was a pretty sharp crook on that one or a used car dealer telling an unscrupulous tech to just fix it where the light didn't stay on. You see a lot of shenanigans from some used car dealers. There are a few in our town that will not let a customer bring a used car to us for a pre-purchase inspection. Guess why? We had one used car salesman start insulting us when we found problems on Porsche he was trying to sell and my service manager almost physically threw him out.

 

The people that would even consider buying a vehicle under those circumstances are (in my opinion) just as bad as the salesman that won't let them get it checked out. Unbelievable... and YES, I HAVE physically thrown used car salesman out of my door. I know exactly the type you're talking about.

Edited by Gonzo
Link to comment
Share on other sites

Here's what I found out Dewayne. tampering with the air bag is a choice of the owner, you own the car (not renting) so it's your choice.. you can even request to have the bag turned off for reasons of height, health, or disability. Even if the owner is a used car lot. however, knowingly selling a car with a defective air bag system and not telling the new owner is .. well, in some cases illegal. But, the way it's worded (typical politics) the phrase "knowingly" becomes the "escape clause" .

 

But I'm with you... it ought to be illegal, and if a so called "professional" sale is taking place... then things like this should be checked out. This isn't the 50 or 60's where we didn't even consider seat belts as a requirement... this IS the time when as much care is taken to protect the driver and passengers as well as fuel mileage.

 

It's just sad to find what I found on that car... are real eye opener to the other side of car repair.... the illegal side.

I don't know for sure, but I thought tampering with an airbag system and not letting the purchaser know IS illegal? That used car dealer set themselves up for a lawsuit if their customer was ever in an accident and the airbags didn't work.

Link to comment
Share on other sites

  • 2 weeks later...

Here's what I found out Dewayne. tampering with the air bag is a choice of the owner, you own the car (not renting) so it's your choice.. you can even request to have the bag turned off for reasons of height, health, or disability. Even if the owner is a used car lot. however, knowingly selling a car with a defective air bag system and not telling the new owner is .. well, in some cases illegal. But, the way it's worded (typical politics) the phrase "knowingly" becomes the "escape clause" .

 

And therein lies the problem. Even if this dealer did have the chop job done the buyer has to prove the dealer knew it was "fixed" incorrectly. Good luck in getting that done. Any tech who would do that sure as heck isn't going to admit to it.

 

 

One of those buy-here-pay-here (screw job instant junk) car lots near my shop has their cars all "inspected" before sale. They even strongly suggest it to the customers. It's all a credibility thing. Convince the customer that the deceptive car lot is really honest because they let the customer have the car inspected. Well the car lot steers the customer to a specific shop. A friend of mine worked there (the shop not the car lot) and he told me that the "inspection" was very specific and he was NOT to "find" anything else except what the car lot authorized them to "inspect." Anytime I have a customer talk about buying a new-to-them used car I always tell them to have it inspected first. I try to impress the value of the inspection as a bargaining tool if anything is found wrong then they may be able to get the seller to pony up some $$ of the price. And at the very least they will knwo what they are buying. I tell them that if the dealer or seller refuses to let them have it inspected first WALK AWAY, there's a reason why they won't let it be inspected, they are afraid you will find something they don't want you to find.

 

Or like in the case of my mother-in-law's minivan, a Chrysler with the remote in the key head, the van had only one key. When the salesman dropped it off I asked if it had two keys and he said, "Yes, I only brought the one." I thought that was little fishy so I told my MIL to insist on having both keys BEFORE signing the paperwork. Well she didn't, so she had to go back and get the second key, programmed to the tune of $150.00+. But not being one to get pushed around, and having written many loans for this dealership when she worked at the bank, she talked to the sales manager and told him I was specifically told that there were two keys and the salesman had flat-out lied, so the sales manager graciously paid for the key. Had it not been checked out first she might have had to pay for that very expensive key.

Link to comment
Share on other sites

  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
  • Similar Topics

    • By carmcapriotto
      Can Marketing "Even Out" The Workload?
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
      Show Notes
      We often hear people say their marketing should “even out the workload,” but can it do that? There are peaks and valleys throughout the year. That’s just life. It’s hard to market to make a specific time busy Marketing lifts the peaks and the valleys, but it can easily lift the peaks higher and the valleys not quite as much SCHEDULING can even out the workload, or fill in the slow times Scheduling long-time clients for the slow times Scheduling the next visit like a dentist does Can you do time specific campaigns?  State fair campaign Back-to-school campaign Pre-trip inspections before summer and the holidays  
      How To Get In Touch
       
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected]
      Lagniappe (Books, Links, Other Podcasts, etc)
      Canva - Mood Boards  
      Click to go to the Podcast on Remarkable Results Radio
       
    • By carmcapriotto
      Thanks to our Partner, NAPA Auto Care Andy Bizub explores the influential book "Driving Force: Extraordinary Results with Ordinary People" by Peter Schultz. Dive into the pivotal role of culture in business success with personal insights on maintaining a positive work environment. This episode is packed with wisdom for business owners and leaders seeking to improve their operations and team dynamics. Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL.  Andy’s previous episodes HERE. Show Notes
      Email Lori Schutz for your copy of "The Driving Force: Extraordinary Results with Ordinary People": [email protected] Leadership Book Insights (00:02:07 ) Exploring 'The Driving Force by Peter Schutz's' perspectives on leadership and empowerment. Book's Business Influence (00:03:04) The book's influence on leadership strategies and business operations. Book Discussion (00:05:35) Diving into the book's content and its effects on businesses. Cultural Preservation (00:06:34) The role of culture in maintaining successful business practices. Toxic Employees (00:10:41) Addressing the challenges of toxic employees in the workplace. Empowering Leadership (00:12:14) How leaders can empower their employees to achieve excellence. Employee Growth (00:13:27) Encouraging employees to grow and potentially outperform their leaders. Team Diversity (00:15:27) The benefits of having a diverse and skilled team. Overcoming Barriers (00:18:39) Sharing a story about overcoming barriers at Cummins Engine and its relevance to shop communication. Communication Barriers (00:20:04) The effects of cultural and physical barriers on shop communication. Slack for Shop Communication (00:22:31) Using Slack to improve communication and reduce barriers in the shop. Customer Quality (00:23:42) The impact of customer quality on business success. Customer Vetting (00:29:58) Identifying red flags and conveying service value to potential customers.
      Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections  
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Rich Falco and his twin sons, Zack and Tyler, discuss the intricacies of family business succession in the automotive industry. The Falco's share their personal experiences, emphasizing the value of learning through challenges and the significance of understanding both the technical and business aspects of the industry. They explore the dynamics of customer interaction, continuous professional development, and the evolving nature of automotive technology. Rich Falco, Diag on Demand, Instructor at Carquest Technical Institute. Listen to Rich’s previous episodes HERE Zack and Tyler Falco, Diag on Demand. Show Notes
      Watch Full Video Episode Succession and grooming (00:00:51) Discussion about succession, grooming, and growing young talent in the automotive industry. Training and learning experiences (00:01:34) Rich discusses letting his sons fail and learn while working together in the business. Challenges of being a mobile technology specialist (00:04:10) Zack talks about the challenges of being a mobile technology specialist and learning to interact with customers. Learning from experience (00:05:29) Zack and Tyler discuss their learning experiences and the importance of admitting when they don't know something. Future of the business (00:09:04) Rich discusses the challenges in generating revenue and the potential changes in the industry for mobile work. Working together as a family (00:15:10) Tyler shares his experience of working with his dad and brother, highlighting the dynamics of their working relationship. Learning from Job Experiences (00:16:05) The speakers discuss the continuous learning experience and the value of mistakes in their work. Passion for Working with Hands (00:19:00) Zack expresses his enjoyment of working with hands and the satisfaction in understanding the technical aspects of his work. Diagnostics and Gray Areas (00:19:47) The conversation delves into the complexities of diagnostics, the gray areas in the auto repair industry, and the appeal of clear-cut logic in technical work. Changing the Perception of Technicians (00:22:18) Challenge the traditional perception of technicians and advocate for a shift towards recognizing them as technology specialists. Transition to Advanced Technology (00:23:44) The conversation highlights the transition to advanced technology, including the need for specialized equipment and the future of automotive technology. Business Education and Succession Planning (00:25:40) The importance of business education, succession planning, and the need for understanding the financial aspects of the business are discussed. Client Experience and Problem-Solving (00:29:34) The significance of following up with clients and the emphasis on problem-solving to build strong relationships with customers is highlighted. Succession and Family Business (00:32:39) Discussion about the succession and future of the family business with Rich, Zach, and Tyler Falco. Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections            
      Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.



  • Our Sponsors










×
×
  • Create New...