By Joe Marconi
Having been a shop owner for 41 years, I have lived through many economic swings, both good and bad. I can tell you that increases in prices, from gas to food to new car prices, can prove to be a good thing for auto repair shops.
People tend to tighten their belts during tough economic times, but also understand that they need their cars in the best shape they can be to save on fuel and save on costly breakdowns.
How can you help your customers save on fuel costs and focus on preventive maintenance?
By Joe Marconi
October 4 - October 6, 2022
Fly with the Eagles
The Industry’s Most Powerful Shop Management Course
This is a 3-day course, with each day devoted to a new topic, but you have the option to pick and choose the days you’d like to attend.
October 4th-6th, 7:30am – 5:00pm EST
After attending this comprehensive course for shop owners you will be able to
Improve your skills in time management, leadership, and goal setting Fully understand your shop’s financials and key performance indicators Find and hire superstar service advisors and technicians Turn your existing employees into self-motivated superstars Fill your bays with the right kind of customers through new marketing programs Utilize your step-by-step Action Plan to ensure your ongoing success This AMI-accredited course has one objective: to help you create a more profitable, successful business! Bob Cooper built this course from the ground up based on his own success as a shop owner and his experience in helping thousands of other shop owners go right to the top.
This series is now presented by Joe Marconi and Kevin Vaught, who have both experienced extraordinary success as shop owners as well, so it’s no surprise that Fly With the Eagles II is heralded by many industry leaders as the most powerful shop management series available to shop owners and general managers.
To learn more and to register: https://eliteworldwide.com/event/fly-with-the-eagles/
By Joe Marconi
With so many different models on the roads these days and the challenges of obtaining all the necessary training, tools, and technical information, should auto repair shops consider narrowing their focus on fewer makes and models?
Is "All Makes, All Models" really achievable today?
By Joe Marconi
I will be at the Elite Invitational next week and also making a presentation on "Identifying Your Ideal Customer."
If you are attending the event, please let me know. I would enjoy getting together.
For more information, click the link below.
How do we prepare for the future? In this episode listen to the insights from the perspective of a shop owner, technician, instructor, COO, and trainer. Times have changed, so how do we get the younger generation passionate about our industry and our high-tech vehicles? What does the future of ADAS and electric vehicles mean to the aftermarket?
Sam Craven, The Garagisti, Houston, TX. Listen to Sam's previous episodes HERE
Jake Sorensen, 2019 NAPA ASE Technician of the Year and 2019 Ratchet + Wrench All-Star technician of the year. Shop manager and diagnostic technician at McNeil’s Auto Care in Sandy, UT Listen to Jake’s previous episodes HERE
Bill Weaver, NAPA Auto Care Trainer
John Gardner, ASE Master Certified Technician & Instructor at Chipola College and is a Television Host on the popular shows Tech Garage & Motorhead Garage.
Jack Curran, G & C Tire and Auto Service, two locations, Chantilly and Manassas, VA. Listen to Jack’s previous episode HERE
Key Talking Points
Shops will have to start raising their own entry-level tech…. Shadowing and Mentoring will have to become part of the training program You must have a relationship with your local schools “You can't build on sand, you need a foundation” be safe and have integrity with the vehicle. Cleaning bathroom, cleaning the floors etc How do you get people to fall in love with cars and the process of automotive repair? Less passion for ‘cars’ but they want to learn and be without debt. It’s about relationships and people. From fuel injection to ABS. VVT, turbo, and stability control to ADAS technology has always advanced. Can we learn from recent past experiences to prepare (when to purchase equipment, train our people, market to the public) Keep up to date- what you “know” or have heard in the past may not be true today. All vehicles have a static calibration process performed when they are manufactured, which will not change. Dynamic creates a liability concern since vehicles need to be driven when the ADAS systems are not calibrated. Dynamic calibration can be difficult with weather, and road conditions.
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Check out today's partners:
More Time. More Profit. Shop-Ware Shop Management getshopware.com
Click to go to the Podcast on Remarkable Results Radio