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Joe Marconi

Is there anything else we can help you with?

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Is there anything else we can help you with?

 

We all know this and most of us probably do this on a daily basis, so this is just a reminder for some: Are you being proactive with your approach and asking for additional sales when booking appointments and writing up customers? If not, you are missing the opportunity for increase sales, the easy way.

 

When a customer calls and schedules an appointment for an oil change, are you asking, “Is there anything else we can do for you or help you with? A tire rotation? Wipers? By asking may trigger the customer’s memory and they just might add another service item to the appointment.

 

It’s easy and it’s simple and should be automatic.

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