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Backyard Engineers


Gonzo

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GONZO: Backyard Engineers: When Realities Clash

 

During the years and years of running my shop, I have run across a lot of hot rods, home built contraptions, and those "super-upper, make it better than the factory did" cars. I sometimes wonder why I take on these projects maybe it was slow that day and I needed something to do. Or, the owner may have had one of those personalities and charisma that made me want to truly believe in their dream as much as they personally did.

 

It seems every time I get into one of these, I have to back up a second and take a good look at what I'm getting into. Whether it's the motor setup, the transmission, or the wiring … something about the backyard engineering usual leads to a problem that you won't find out about right away. I tend to look at it as if I were the engineer at the manufacturer. I'm sure they didn't sit there and design a car, throw it together and expect everything to work the first time out.

 

There is usually some "trial and error" that they will go through before a car goes into production. But, as soon as a customer brings their creation to the "professional mechanic" they assume that they will find everything that is going to affect the drivability of their pride and joy.

 

I'm no engineer, I'm a mechanic… I can probably spot problems before they happen a lot quicker than a novice can. But, I'm sure I'm not going to spot ALL of those problems with one glance. It may take several trips back and forth to the shop to work out the different kinks in the engineering to get the mechanic that I am to repair it.

Many times you find out too late that they have modified the motor mounts, or the clearance for the coolant fan isn't enough. Sometimes it's the added-on electrical systems that are poorly mounted and wires begin to rub shortly after getting it on the road.

 

Most of these items you can spot as you're going through the car, but there is always the one or two things you miss or can't spot that will get you in trouble. If you have an understanding customer, you won't have a problem. If you have that customer that feels everything in life is perfect the second that it is in their possession … it's going to be a bumpy ride to the finish line.

 

Once in a great while, I'll make my way to a local car show. Occasional, I'll be asked to do some judging or sometimes one of my customers has a car there that they want me to see. As I walk down through the rows of cars, I always wonder what is under all that pretty paint and chrome. What's the wiring look like? Do those power windows work? And, how well are they mounted in that door that never had power windows. I'm not surprised when one comes in the shop and they want me to re-do some of their failed attempts at installing items such as these.

 

It's almost comical in a way the amount of bailing wire, metal strips, and oddball locations for screws that they have installed. Sometimes I just sit back in my little shop roll around chair and smile while staring at the interior of the door, laugh to myself, and think, this is going to cost you a bundle buddy.

 

A lot of times I get that expression from the customer as if I'm crazy. They don't think it can be that bad because they just put it together themselves. Other times it's the: "I know. I know. It's a mess. Can you fix it for me?"

 

Even after I've done all I can possibly see that needs done, I like to leave to the door open for future repairs. I tend to tell the customer about working in the dark as far as the engineering of the items they have installed. Even though you have taken every precaution you could possibly remember, there is still the chance that you have missed something.

 

A while back, I had a customer bring in an old International pickup truck. He tried to wire it himself, but failed miserably. The motor and transmission were installed, but they had their own set of problems. I worked through all the wiring issues and got the motor running, charging system working and all his add-on accessories working. It was quite a job a lot more than the usual rewire for sure.

 

As soon as he picked it up, I thought to myself … he'll be back. Sure enough, the first thing was the steering. The steering gear box had been moved from the factory position in order to make room for the bigger motor and headers. Whoever moved it must have never welded before in their life. It was a horrible slag covered mess of globbed on weld. In fact, there wasn't a spot to put all the bolts in the gear box. I cut out the useless pieces of metal that they installed and welded in a stiffer bracket. Once that was done, I only had to wait for the next trip back to the shop.

 

 

Now it's the speedo that doesn't work. And, of course, I wired in the dash panel, which made me the first obstacle in the reason why it didn't work. After checking into it a little further, it ended up being in the transmission. The plastic speedo gear on the tail shaft had slipped out of position. The transmission was under warranty from a previous repair so I didn't have to correct the problem. That is until he brought it back a few weeks later… with the speedo not working again. The transmission shop had told them that there was nothing wrong with what they did so it had to be something that I did.

 

This time I told the owner… "Would ya let me fix it, I think I know what's wrong." He agreed. I took the tail stock off the transmission and sure enough the speedo gear had slid back again. Apparently the transmission shop didn't know about the little metal keeper that locked the gear into place. (Maybe I did because I'm old and know this type of transmission inside and out.) I called one of my older counter people I knew. I was sure he understood what part I was asking about. He said he did, and sent the little clip to me. It worked like a charm.

 

Now, I'm just waiting for the next dilemma to show up. Who knows what I missed this time or what isn't right from a previous repair. I got to hand it to some of the backyard engineers … they're pretty good. Sometimes they are absolutely impressive. Then again, the customer that needs help with their ride is what I'm here for. The guy that gets it right and engineers things correctly doesn't come into the repair shops.

 

 

But the ones that I really love are the few that have tried and failed, and then want to smooth things over with me with their intelligent insight as to how it's suppose to work even though they don't' have a clue. They are usually trying to save face and hoping it will lower the overall cost of the repairs.

 

Now that's funny, anyway you look at it. One way or the other, you gotta love those backyard engineers.

 

you can view the whole story and photos at their website... www.brakeandfrontend.com in the search box... type "gonzo" it'll take you right to my stories that have been published.

Edited by Gonzo
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Gonzo, those type of cars are problems that we will usual not work on unless we are awful slow or have a momentary lapse into insanity. This week we had an old Mercedes come in that that none of the lights worked on since a friend installed a CD player. Although, I have a good automotive electric tech we did the best thing possible. WE SENT HIM TO THE AUTO ELECTRIC SHOP! :P

 

 

Sounds like a job that would end up at my place.... LOL

 

I had a guy bring in this contraption years ago... it was a huge plastic bubble over the top of a three wheel motorcycle... This guy called himself the "electro man" had some morning local tv show for kids... what an idiot. He had no more idea on how to hook things up than the kids that probably viewed his early morning show. Ya should have seen this thing... Too bad we didn't have cel phones back then... or I would have posted the picture of this wierdo... you would have laughed for hours... he drove around town in his caped uniform driving this space mobile from the planet stupid... ... looked like some circus freak...

 

Ya never know what will come in the door somedays... Ya gotta love those backyard engineers... LOL

Edited by xrac
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  • Have you checked out Joe's Latest Blog?

         3 comments
      Got your attention? Good. The truth is, there is no such thing as the perfect technician pay plan. There are countless ways to create any pay plan. I’ve heard all the claims and opinions, and to be honest, it’s getting a little frustrating. Claims that an hourly paid pay plan cannot motivate. That flat rate is the only way to truly get the most production from your technicians. And then there’s the hybrid performance-based pay plan that many claim is the best.
      At a recent industry event, a shop owner from the Midwest boasted about his flat-rate techs and insisted that this pay plan should be adopted by all shops across the country. When I informed him that in states like New York, you cannot pay flat-rate, he was shocked. “Then how do you motivate your techs” he asked me.
      I remember the day in 1986 when I hired the best technician who ever worked for me in my 41 years as an automotive shop owner. We’ll call him Hal. When Hal reviewed my pay plan for him, and the incentive bonus document, he stared at it for a minute, looked up, and said, “Joe, this looks good, but here’s what I want.” He then wrote on top of the document the weekly salary he wanted. It was a BIG number. He went on to say, “Joe, I need to take home a certain amount of money. I have a home, a wife, two kids, and my Harly Davidson. I will work hard and produce for you. I don’t need an incentive bonus to do my work.” And he did, for the next 30 years, until the day he retired.
      Everyone is entitled to their opinion. So, here’s mine. Money is a motivator, but not the only motivator, and not the best motivator either. We have all heard this scenario, “She quit ABC Auto Center, to get a job at XYZ Auto Repair, and she’s making less money now at XYZ!” We all know that people don’t leave companies, they leave the people they work for or work with.
      With all this said, I do believe that an incentive-based pay plan can work. However, I also believe that a technician must be paid a very good base wage that is commensurate with their ability, experience, and certifications. I also believe that in addition to money, there needs to be a great benefits package. But the icing on the cake in any pay plan is the culture, mission, and vision of the company, which takes strong leadership. And let’s not forget that motivation also comes from praise, recognition, respect, and when technicians know that their work matters.
      Rather than looking for that elusive perfect pay plan, sit down with your technician. Find out what motivates them. What their goals are. Why do they get out of bed in the morning? When you tie their goals with your goals, you will have one powerful pay plan.
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