Quantcast
Jump to content

Do They See You?


Recommended Posts

I have run into a interesting dilemna.

Let me give you the background and then the issue.

Background

I have many levels of advertising/marketing, from social websites to an LED sign at each one of my locations (5), all but 2 are in different towns and markets so they all have different strategies except they all have LED signs. They have become a very valuable part of the "campaign", if you will.

I staggered purchase/install out over a 3 year period and have seen great results in all but one location (it's my toughest location, hit hard right now but my fixed exp are so low that it's still profitable).

 

Issue

The LED sign virtually is ineffective. It's like no one notices it.

In an effort to change things up I got a sign permit ($20mo.) to put a banner out front and it blew up!

I mean 40+ more cars a week and a great customer base. MIND BOGGLING..

But hey the "sign nazi's " (sorry that's what I call them, they are horrible to deal with in any town) said I could purchase the permit monthly

and all is good.

Except I've got LED this sign... hmmmm..

Of course, I go back to renew the banner permit and they tell me "since you have an LED sign you can't continually get the permit, this will be your last one". So I ride it out and take it down...car count and sales bottom out.. even my regulars.. MIND BOGGLING..

So in an effort to change it up, I call the city and ask if I turn my LED sign off, can I put the 2 sided banner back up. They say yes and we're off again!

For some reason this is dramatically affects my business, even my best customers only show up when the banner is out front.

 

What would you do?

Link to comment
Share on other sites

I know if I pass a changing (ones with a scrolling message, etc..) LED sign it has to be timed so you can read everything on the sign in the time it takes to pass by it. Maybe the banner is easier to read and less intrusive?

Link to comment
Share on other sites

Forget the LED keep the banner. What do you have on the banner?

 

Well I've got a couple of different banners that price point a couple of services and one that say's "We Do All Repairs" .

What's become apparent as well is it doesn't really matter what's on the banner..

I have always known change is good and people generally see what specifically has changed they just notices something changed. But I've been doing this a long time and I've never seen it to this level.

I've got alot invested in the LED sign and I've been contemplating seeing if the city (who don't mind collecting my taxes but don't want me to do anything signage wise that make my business more noticeable) will let me put the LED

down to eye level.

It's a weird one...

Link to comment
Share on other sites

I know signage is important, but never saw a sign make that kind of difference. If the banner works, keep it.

 

Signage is a big issue in my area too. When I was building my new location the town had so many restrictions. The town has no clue about business.

 

Even the placement of the signs makes a difference.

 

Is it possible to load the signs onto the site?

 

Sorry I didn't catch your reply until after I'd written the last one.

I'm going to see if they will let move the LED sign down to where the banner is.

I've got a huge investment with the LED sign and sure hate to see it wasted.

Link to comment
Share on other sites

I know if I pass a changing (ones with a scrolling message, etc..) LED sign it has to be timed so you can read everything on the sign in the time it takes to pass by it. Maybe the banner is easier to read and less intrusive?

 

You can only change it every 13 seconds and it can't scroll, flash or anything of that nature.

I'm beginning to think that "change" and "being eye level" are what's getting their attention.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
  • Similar Topics

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Social Media? [RR 938]" width="200" data-embed-src="https://www.youtube-nocookie.com/embed/iOC_2mnZFks?feature=oembed"> Thanks to our Partner, NAPA Auto Care Recorded Live at Vision Hi-Tech Training & Expo, Carm Capriotto, alongside shop owner Kim Auernheimer and industry professional Tracy Capriotto, dive into a myriad of topics relevant to the industry. They reflect on the evolution of the industry and the significance of the Women in Auto Care conference. Kim discusses her journey managing multiple shop locations and the nuances of catering to different communities, while Tracy offers insights on the benefits of personality tests like DISC for workplace harmony. The trio also examines the double-edged sword of social media's role in both personal and professional realms, advocating for a more intentional and productive use of the platforms. This episode is a trove of wisdom, emphasizing continuous personal growth and adaptation in a digitally-driven world. Kim Auernheimer, CS Automotive, 2 locations, TN. Listen to Kim’s Episodes HERE. Show Notes
      Watch Full Video Episode The Women in Auto Care conference (00:00:42) Discussion about the annual Women in Auto Care conference, the value of self-growth, and the camaraderie of women in the industry. Shop ownership and expansion (00:01:57) Conversation about shop ownership, the acquisition of a struggling shop, and the differences between two shop locations. Understanding personality tests (00:06:08) Discussion about the DISC personality test, its significance, and how it helps in understanding oneself and others. Impact of social media (00:12:21) Reflection on the impact of social media on personal and professional lives, the excessive consumption of social media, and the need to create more and consume less. Social Media and Work-Life Balance (00:16:22) Discussion about the impact of social media on personal and professional lives, work-life balance, and the pursuit of validation through likes and comments. Authenticity on Social Media (00:17:52) Exploration of the trap of seeking affirmation through social media, the pressure to present a perfect life, and the importance of authenticity in online interactions. Influence of Social Media (00:20:02) Reflections on the addictive nature of social media, the impact of following strangers, and the trend of using filters and photo manipulation to create an idealized image. Challenges and Social Media (00:23:10) Insights on dealing with challenges and pain points, embracing change, and the need for internal motivation in the face of social media pressures. Social Media and Connection (00:27:02) Discussion on the loss of genuine human connection due to social media, the importance of vulnerability and genuine interaction, and the superficiality of online communication. Social Media Addiction (00:29:10) Exploration of the potential addiction to social media, the tendency to live vicariously through others, and the impact of social media on isolation and escapism.
      Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections    
      Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.



  • Our Sponsors

×
×
  • Create New...