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Parts Napa,autozone advanced car quest?


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Hey I,m going to be setting up shop here in the next month I Have all 3 stores with in 2 miles of me.Also have Valvoline contacting me.I want to be competive and offer quality parts with my repairs.I would like to minimize come backs especally for part failures I need to biuld my reputation up quick and good.So if any body had sugestions on which store are best or if a particular line/brand you like ?And what about bulk items like oil chemicals oil fitlers? Thanks

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I personally use Oreilly auto parts which is the closest to me. Napa is too far away and although I have an Advance auto parts (only about 1/2 mile from Oreilly) I don't like the quality of their parts. I would use Napa or Carquest more than I would autozone or advance. Most of them will give you a dealer account with a tax number. Most of them sell the same parts or will price match. One of the nice things about the Oreilly is they are linked to my Mitchell which allows me to see the store inventory as well as order over the internet instead of calling the store and Oreilly gives me a 2% kickback for ordering over the internet. Mitchell also does this with Napa I know but not sure about the rest of them. The trick is to go with the store that you like the parts and the store that is the easiest to deal with. Meet the manager of each store if you haven't and see which one will give you the best deal and service.

 

As far as oil or filters, I don't use enough oil (about 150 gallons every 4 months) to bother with anything other than by the case. You can check around your area and see who deals with the wholesale oil. You can always go with a particular brand of oil and get in bulk from that supplier. As far as filters, Wix makes a Pro-tec line which you can buy $20 for a case of 12 and they make several different numbers that will work for many applications. Check that out.

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We use CARQUEST. They have the best service and stand behind their parts. They have their downfalls, but they all do these days. I think China is doing a number on us.

 

Don't use AutoZone or any other parts house that caters to the DIY market.

 

Track all comebacks. You need to know if you have a part issue or tech issue. If you see a pattern, identify it and deal with ASAP.

 

In the downloads section in AutoShopOwer.com you will find a Comeback Form you can use. Click on downloads in the management section and use the form to track comeback.

 

Good luck!

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We don't have an O'Reilly's in our area. But from what I hear, they are a good company.

 

The CARQUEST Company in the North East is owned by a different group, actually its family owned. I know the owners personally. They are truly a class act. They are always there for you and help you in any way they can. When I had my grand opening they donated food, banners, man power to help that day and donated prizes to give away.

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  • Have you checked out Joe's Latest Blog?

         13 comments
      Most shop owners would agree that the independent auto repair industry has been too cheap for too long regarding its pricing and labor rates. However, can we keep raising our labor rates and prices until we achieve the profit we desire and need? Is it that simple?
      The first step in achieving your required gross and net profit is understanding your numbers and establishing the correct labor and part margins. The next step is to find your business's inefficiencies that impact high production levels.
      Here are a few things to consider. First, do you have the workflow processes in place that is conducive to high production? What about your shop layout? Do you have all the right tools and equipment? Do you have a continuous training program in place? Are technicians waiting to use a particular scanner or waiting to access information from the shop's workstation computer?
      And lastly, are all the estimates written correctly? Is the labor correct for each job? Are you allowing extra time for rust, older vehicles, labor jobs with no parts included, and the fact that many published labor times are wrong? Let's not forget that perhaps the most significant labor loss is not charging enough labor time for testing, electrical work, and other complicated repairs.  
      Once you have determined the correct labor rate and pricing, review your entire operation. Then, tighten up on all those labor leaks and inefficiencies. Improving production and paying close attention to the labor on each job will add much-needed dollars to your bottom line.
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      AutoLeap is hosting Amplify 2023, a virtual auto repair conference for shop owners, on March 24. We have 22 incredible speakers, and 13 industry associations and training institutes participating in this virtual event. The conference is free of cost.
      You can book your complimentary, virtual seat today using this link: https://bit.ly/3EXvfWY
      Amplify 2023 speakers include: Joe Marconi, Co-Owner AutoShopOwner and Elite Business Coach @Joe Marconi Aaron Stokes, ShopFix Academy Cecil Bullard, The Institute for Automotive Business Excellence Chris Cotton, AutoFix Auto Shop Coaching Darrin Barney, Elite “G” Jerry Truglia, Automotive Technician Training Services Greg Bunch, Transformers Institute Jeremy O'Neal, AdvisorFix The conference will cover essential topics such as:
      Navigating through the current industry challenges Tackling the technician shortage through employee retention Creating memorable customer experiences Growing & expanding your business in 2023 Financial planning & KPIs to measure And that’s not all.
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