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Randy

By Randy
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Randy Apprentice

Randy

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I attended one of their seminars about 10 years ago. It was exciting to listen to and will get your managerial juices flowing. I signed on for their 6 month training program. I was dissapointed with them. After the 6 months, they have many more services for those who want to continue with them, I did not. They are heavily into the church of scientology. I'm not knocking the church of scientology, I just didn't see what that had to do with automotive management. I am currently a client of the automotive training institute and while it has only been a few short months, I am much more satisfied.

Thanks for the input.I went to the seminar and it really seemed to be the answer to all of your business needs.It sounds like the program is going to fit my shop.I will kept you all informed about this program.I will keep a close eye on the trailers.

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Randy Apprentice

Randy

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I have heard this from others. Many shop owners find it very difficult to commit to a long term program. You need to have the right mind-set to continue. I do believe in continued training, but I enjoy having control over what seminars and clinics I attend. Plus I like variety.

 

Going thru AMI classes, including home study classes, is something that I would encourage every shop owner to participate in.

Thanks for the input.I really was looking for some type of a business coach.This i think will do a great deal for my company.I will keep everyone up to date on the program.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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