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Management Training?


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Incfile.com


Incfile.com


Incfile.com

My first management training experience was many years ago, I would guess 20 years ago in Omaha Nebraska. I attended a 2 day training event by two upstart trainers whose names you may be familiar with. Mike Lee and Terry Greenhut. That was a 2 day training event to introduce us to another longer training event held in California that I decided against attending.

The best training I have attended was put on by a company called Horizon Training. Horizon had a rather unique arraignment where you took classes in 2 day modules and then went back to your shop to institute the things you learned. A month later, you attended another module and so on for 5 months. This training is undoubtedly the reason I am still in the biz today. I sometimes wonder if I should be glad or angry about that!

The trainer I had was named Kelly Bennett and I learned more from Kelly, that I use every day, than I would have ever imagined at the time.

By the way, There is a Hi-Tech expo and training opportunity in Kansas City in March each year that offers training in Management, Technical and even the Collision categories that I guarantee will compare to any you have ever attended. Ironically, Kelly Bennett is one of the trainers at this years event. I have added a link to the info to this post. Anyone interested should take a look. The course costs are very reasonable. Anyone interested in attending, let me know and I will gladly arrange a get together for AutoShopOwner members one evening.

 

http://www.visionkc.com/default.aspx

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I do not know Jerry personally but I have just started attending the ASA Kansas/Missouri ASA group , of which Jerry is an officer, the last two months. I attended the Oct meeting with speaker George Witt who I really enjoy and the result of the November meeting should be my new website launched in the next few weeks. I already have found value in the group and yet I have not become a member. Hmmmmmm,that needs to be corrected.

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  • Have you checked out Joe's Latest Blog?

         2 comments
      My son is not in the automotive industry. He is in the commercial real estate business. However, the workplace problems are the same. Recently, his frustration with the heads of the company reached an all-time high. When I asked him why he doesn’t speak up and let the leadership know how he is feeling, he responded, “Anyone who has voiced concerns or issues has been viewed as weak and incapable of doing their job. I don’t want to be viewed like that.” This is an example of a toxic work environment.
      If you are a shop owner, you are a leader. And leaders must be approachable. That means that you are willing to hear the concerns of others and have them express themselves. It also means that while you may not agree with someone’s perspective on an issue, it is their perspective, and that viewpoint needs to be recognized and respected.
      Make it known that you want to hear the opinions of others. Literally, ask for input from others. And thank those that speak up. Now, I am not saying that you need to act on every concern or opinion. That would not be realistic. But just listening may be enough. And you never know, someone in your company may have an idea that you never thought about and even improve your business.
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