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“The Right to Repair Act”

Your Customer’s Right of Choice

 

This great nation was founded on strong beliefs and principles that are still held sacred today. The citizens of the United Sates treasure the opportunities that have been instrumental in making this country the world power that it is. One of the reasons why Democracy works is because of free enterprise. People in this country can aspire and fulfill their dreams through the spirit of entrepreneurship. Among many rights, the people in the country have the right to choose where they want to live, where they want to work, where they shop and whom they buy from. When these rights are compromised, Democracy is in jeopardy.

 

We have now come to a crossroad. The Right to Repair Act is more than a disagreement between the car manufacturers and the aftermarket auto repair industry. It is about the basic right of the people to choose where they want their car serviced. It is about preserving free enterprise. We cannot let an industry, such as the car manufacturers, hold hostage the citizens of this country. We cannot let any industry create products and systems that destroy the basic principles of free enterprise. There must be a level playing field. Competition brings out greatness. Without it, brings demise.

 

Letting car makers hold back certain information and build complicated systems that force people back to the car dealerships will destroy the right to choose. It takes away the rights of the people and the spirit of business.

 

And let’s not make a mistake in believing that if we let the new car manufactures enter into an honor system to provide information, that all will be ok. That’s like letting the opposing team set the rules for the game. It will not work. I am not for big government, but this is not about big government. This is about preserving an industry that the people in this country have chosen to patronize for more than 100 years: the automotive aftermarket industry.

 

The automotive aftermarket greatly contributes to the economy of this country. The aftermarket independent repair facilities are the preferred choice of the motoring public. The aftermarket auto industry keeps this country rolling. Independent shops have never interfered with the process of manufacturing or engineering new cars. Independent shops across the country continually learn new technology, invest in tools, purchase new equipment: all for the purpose to serve the motoring public. All the aftermarket asks is the right to compete fairly.

 

I urge everyone to support the Right to Repair Act. Let the people of this great land decide where they want to take their cars for service and repair, not the car manufactures.

 

Below is a link for more information on the Right to Repair Act and information on how to contact your public officials:

 

http://www.aftermarket.org/Government/RighttoRepair.aspx

 

Joe Marconi

  • 8 months later...
Posted

 

I don't think the dealerships will win the war on capturing the market share of the motoring public...but, they will surely win a lot of battles. The aftermarket is a resourceful and resilient group. We just need to focus on what we can do and think out of the box. The auto industry is huge and we need to keep things in perceptive. It will be tough in the years ahead.

 

The car makers are purposely building cars that will force many car owners to return to the dealer. Many frustrated shops will throw their hands up in despair and give up too. The amount of money needed to stay ahead of the curve will be burdensome, at best. But we must never give up. We cannot become the blacksmiths of the early 1900’s. We are better than that.

 

We will need to redefine who we are and what business we are in. Changes will occur, be part of it and help create it.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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