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Hello from Alabama


TireChamp

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I heard about AutoShopOwners from an article in "Tire Business". Online networking with peers sounds like a great concept, and I'm glad to be a member.

 

I'd like to introduce myself. My name is Stephen Laurendine. I have ten years of experience in the tire and general automotive business, and I just recently (August 25th) purchased an existing independent retail tire and auto repair store in Mobile, Alabama. So far, sales have been very good and consistent with the historical sales data for the business.

 

What would I like to get out of networking with other shop owners? As a new automotive business owner, I'm certain that I'll have a lot of questions. I don't believe in re-inventing the wheel, and I'm hopeful that I'll be able to tap into the wealth of knowledge and experience of this network's members. I'm confident that it will be a valuable resource.

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  • 4 weeks later...
Stephen,

 

Welcome to AutoShopOwner.com. My name is Joe Marconi, one of the creators of AutoShopOwner, a veteran shop owner for 28 years and the author of the article you read in Tire Business Magazine.

 

I think your decision to go into business has come at the right time. With the downturn in the economy and with so many new car dealerships folding, you can position yourself in the right direction and actually grow when the economy turns around (and it will). Others, who wait, will be chasing the market.

 

As independents we need to share our collective knowledge to strengthen the alliance of shop owners around the country. My goal is to create the forums where valuable interaction can take place among fellow shop owners. Together, we can and will make a difference.

 

Good luck and looking forward to sharing ideas,

 

Joe Marconi

http://www.AutoShopOwner.com

http://www.OsceolaGarage.com

 

Welcome aboard Tire Champ!

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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