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What We Can Learn From Mrs. Doubtfire [E120] - Diagnosing the Aftermarket A to Z


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Find out how the movie Mrs. Doubtfire relates to the automotive industry. Matt Fanslow explores the motivation behind self-improvement and giving credit when using someone else's knowledge or ideas.

Show Notes

  • Mrs. Doubtfire Movie Analysis (00:01:05) Analysis of the movie "Mrs. Doubtfire" and its characters, discussing the dynamics of the relationships and the impact on the main character's behavior.
  • Motivation and Improvement (00:03:23) Exploration of the motivation to improve, drawing parallels from the movie's characters and their impact on personal growth.
  • Learning from Others (00:09:30) Discussion about learning from colleagues and other professionals in the automotive repair industry, focusing on gaining inspiration and improving skills.
  • Robin Williams and Improvisation (00:13:48) Reflection on the comedic genius of Robin Williams and his unique improvisational skills, leading to a discussion about his impact on the comedy community.
  • Robin Williams' Legacy (00:16:16) Reflection on the impact of Robin Williams' passing and his reputation in the comedy world, addressing the complexities of his suicide and the issue of joke theft in comedy.
  • Giving Credit to Intellectual Property (00:18:47) Importance of referencing and giving credit when using someone else's knowledge or ideas.

 

Thanks to our Partner, NAPA Autotech napaautotech.com

 

Email Matt: [email protected]

Diagnosing the Aftermarket A - Z YouTube Channel HERE

Aftermarket Radio Network: https://aftermarketradionetwork.com/

 

Click to go to the Podcast on Remarkable Results Radio

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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