Building Better Team Members by Building Better People – Matt Lachowitzer [RR 821]
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By Joe Marconi in Joe's Blog4 commentsA recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.
The study also stated that in 2021, many companies were convinced that giving raises, sign-on bonuses, and other perks would solve the worker shortage problem and prevent people from quitting. However, this strategy did not work. So, what does work regarding attracting quality people and keeping them employed?
Essentially, it all comes down to the culture of your company. Management: do all it can to consider the individual needs of your employees. Your employees want to feel that they have a voice, that their opinion counts, and that their role in your company is both respected and recognized. Yes, pay and a great benefits package will go a long way toward making your employees feel secure, but that’s only financial security. People want more than money.
To attract and keep top talent requires creating a company that people feel proud to work for. You need to reach the hearts and minds of your employees. Become a leader that people are enthusiastic about working for. You want your employees bragging to their friends and family that your shop is a great place to work!
Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees! Trust me, happy employees make happy shop owners too!
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By carmcapriotto
This week Hunt discusses how sometimes reflecting on the past financials isn't always fun but its always necessary.
• What is the purpose of financials and how does past performance effect future expectations?
• How can I utilize past months or years financials to judge the accuracy or expectations of sales targets and projections?
• What can I learn from bad months and is there always something that needs to be done to change?
• How to understand the difference between the new normal or a one-time event that drastically changes your response?
Thanks to our partners, NAPA TRACS and Promotive.
Visit NAPATRACS.com and GoPromotive.com
Paar Melis and Associates – Accountants Specializing in Automotive Repair
Visit us Online : www.paarmelis.com
Email Hunt: [email protected]
Get a copy of my Book : Download Here
Click to go to the Podcast on Remarkable Results Radio
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By carmcapriotto
This week Hunt discusses if we ever really will see prices go back to "normal" and how that effects all of us.
• Do you think that prices will ever go down and what about your business? Will you ever decrease your rates?
• How can you decrease your prices if you do not decrease your employee wages?
• How are supply chains effecting prices with increases in ever single step of the distribution chain?
• If prices are only increasing because of costs, why are corporations making record profits in a time where they are supposedly short on cash?
Thanks to our sponsor partner NAPA TRACS
NAPATRACS.com
Paar Melis and Associates – Accountants Specializing in Automotive Repair
Visit us Online : www.paarmelis.com
Email Hunt: [email protected]
Get a copy of my Book : Download Here
Click to go to the Podcast on Remarkable Results Radio
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By carmcapriotto
Are you a fan of craft beer? Then you won't want to miss this interview with Kimberly and Andrew Taylor, owners of Titan Auto and the upcoming Hidden Wit Brewing Company in Mosley, Virginia. In this episode, they share their passion for brewing and their exciting plans for their 10,000 square foot facility. With a brewmaster who is an award-winning home brewer, they plan to offer 12 beers on tap and eventually expand to 18, including flagship beers and special releases. But their success doesn't stop at brewing. They also discuss their entrepreneurialism and the expansion of their auto shop business, which includes maintaining a consistent culture across all their locations and finding creative solutions to adapt to changes in the industry and world.
Butch and Kim Taylor, Titan Auto And Tire, 3 locations, Virgina. Hidden Wit Brewing Company.
Show Notes
Building a Craft Brewery (00:00:47) Owners of Titan Auto are building a craft brewery, which will open in a few months. They discuss the challenges of running a multi-store operation and a brewery. Expanding to Store Two and Three (00:02:33) Butch and Kimberly talk about the challenges of expanding their business to store two and three. They also discuss the importance of having policies and procedures in place for consistency. Finding Opportunities for New Stores (00:05:13) Butch shares how they found the opportunity for store three, which was an existing store that was not healthy at the time. Do what you say (00:07:31)) The importance of following procedures and standard operating procedures in auto repair shops. Legislation and Right to Repair (00:12:13) Discussion of Right to Repair legislation and a tax bill impacting small businesses in Virginia. Changes Since the Pandemic (00:18:22) Discussion on the changes implemented during the pandemic, such as the loaner car program and key drop, and how they are continuing to adapt to the new normal. The Average Car Payment (00:22:17) Discussion on how the average car payment affects the auto repair industry. Multi-Store Ownership (00:24:08) The benefits and challenges of owning multiple auto repair shops. Starting a Brewery (00:27:31) The story of how the owners of Titan Auto decided to start a craft brewery and the challenges they faced. Hidden Wit Brewing Company (00:29:38) 10,000 square feet facility and outdoor space. Hiring Experts (00:30:19) The owners of Titan Auto hired a brewmaster and a food person for their brewery, just like they hire experts for their service side. Brewing as a Business (00:34:28) The difference between running a business and having a hobby and how important it is to treat brewing as a business.
Thanks to our Partner, NAPA AUTO CARE
Learn more about NAPA AUTO CARE and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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By carmcapriotto
John Ferguson, the owner of Domestic Diesel and Auto Service, shares his experience as a former dealer technician for Ford and how he started his own business. He talks about the challenges of finding the right team to support him and how he sought the help of industry experts to become a better leader and marketer. The episode also includes a video tour of John's shop, where he specializes in Ford and GM diesel vehicles.
John Ferguson, Domestic Diesel and Auto Service, Chino, CA.
Watch Full Video Episode HERE John's background and business journey (00:02:33) John talks about his experience as a technician turned business owner and how he started his own shop. Learning and self-improvement (00:07:00) John and Carm discuss the importance of being a perpetual student and always learning, even outside of one's area of expertise. The Cost of Education (00:07:45) John and Carm discuss the cost of education in the automotive industry and how it affects business owners. Recognizing the Need for Help (00:08:55) John talks about how he realized he needed help with his business and the importance of self-reflection for business owners. Touring John's Shop (00:10:48) Carm takes a virtual tour of John's shop, including the story behind the unique mailbox and the history of the building. Ford vs. GM (00:17:05) John Ferguson discusses the reliability of Ford and GM diesel trucks and the differences in obtaining parts and licensing scan tools. Subscription Fees for Car Features (00:18:08) Carm Capriotto and John Ferguson discuss the possibility of subscription fees for car features and the potential for app-based trim levels. Thanks to our Partner, Dorman Products. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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By Joe Marconi
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