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[Podcast] RR 388: Re-Inventing You! A Personal Story Of Prolific Change.


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Carlo Sabucco started in 1994 after attending several years at Ryerson University for business. Thereafter graduated Mohawk college Automotive Tech Program.  Carlo has devoted a great amount of time surrounding himself with some of the greatest shop owners in the market. Over the years, Carlo attended training from Bob Greenwood to Cecil Bullard, Dave Schedin, Elite and group process with Jim Murphy, thru to Kelly Bennett, now he is with ShopPros. Today Carlo operates Sils Complete Auto Care Centre, a successful 8 bay facility, approx 7,000 square feet on the east side of Oakville, Ontario. Learn of Carlo’s Previous episodes HERE.

Key Talking Points:

  • Never too late for change and transformation- “Involves making fundamental changes in how a business is conducted in order to cope with the shifts in  the market environment”
    • Are systems in place working? Where do you want business to go? Aligning yourself with right people to grow business? What is your 3-5 year goal?
  • Almost sold the business to private venture- was able to see inside how a corporation works and the thought processes of the higher level executives
    • Hired CEO coach to focus on business outside of being the owner
    • Removed employees that did not match where the company was going- building a culture within the business for future
    • Uses XT Profiles for new hires- online process and reports
    • He is building his bench by interviewing candidates even if he doesn’t have an opening.
  • Future goals
    • Second location
    • Merger and acquisitions with other independent shops as partnerships- profit sharing capabilities  
    • Vision 2019- investing in staff, shutting down shop and taking all employees to Vision 2019
  • Don’t be afraid of your failures
    • Put ego aside, ask for help, and share failures to move forward

Resources:

  • Thanks to Carlo Sabucco for his contribution to the aftermarket’s premier podcast.
  • Link to Sil’s Auto Centre HERE.
  • Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

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This episode is brought to you by Federal-MogulEpisode-Logo-Sponsored-By-v1-300x93.pngMotorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com  and fmgaragegurus.com

 

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  • Have you checked out Joe's Latest Blog?

         13 comments
      Most shop owners would agree that the independent auto repair industry has been too cheap for too long regarding its pricing and labor rates. However, can we keep raising our labor rates and prices until we achieve the profit we desire and need? Is it that simple?
      The first step in achieving your required gross and net profit is understanding your numbers and establishing the correct labor and part margins. The next step is to find your business's inefficiencies that impact high production levels.
      Here are a few things to consider. First, do you have the workflow processes in place that is conducive to high production? What about your shop layout? Do you have all the right tools and equipment? Do you have a continuous training program in place? Are technicians waiting to use a particular scanner or waiting to access information from the shop's workstation computer?
      And lastly, are all the estimates written correctly? Is the labor correct for each job? Are you allowing extra time for rust, older vehicles, labor jobs with no parts included, and the fact that many published labor times are wrong? Let's not forget that perhaps the most significant labor loss is not charging enough labor time for testing, electrical work, and other complicated repairs.  
      Once you have determined the correct labor rate and pricing, review your entire operation. Then, tighten up on all those labor leaks and inefficiencies. Improving production and paying close attention to the labor on each job will add much-needed dollars to your bottom line.
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