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Guest Action Warranty
Posted

:unsure: Please don't show me the door until you have continued reading :unsure:

Before I joined your network I looked everywhere to see if I needed to be a Shop Owner but I couldn't find it anywhere so HERE I am!

 

I am the owner of Action Warranty. We provide delaerships an opportunity to outsource their warranty claims processing. This offers them a feasible way to lower their overhead but at the same time allows them to receive timely and accurate warranty claim payments. We currently offer this to all GM franchises but are willing to help any dealership if given the right tools for you to succeed, such as your franchise Practice and Policies and Claim Submission documentation.

We pride ourselves in making sure you receive every dollar you deserve from the manufacturer. Warranty issues are changing everyday that's why it so important to have a warranty administrator that continues to train in this field and having a service manager or advisor process your claims only takes away from your customers.

 

Look foward to hearing from you

 

Pauline Kirsch

Posted

Hello, and welcome to AutoShopOwner!

 

We do not allow advertisement of businesses that sell to repair shops without the proper membership.

 

Please visit the subscriptions page in your control panel, located: http://www.autoshopowner.com/network/index...&CODE=index

 

There you will find the ability to purchase a "Business Membership"

 

You will receive all the benefits of a Premium Membership. In addition, you will receive permission to post about your business in the community and an included banner (provided by you) on our sponsor's page.

 

Until then, your post links have been removed. Once you upgrade your membership, you may re-enter them.

 

Thank you.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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