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I am currently thinking of doing this. My best go getter guy is late 40's and wearing down physically. My service advisers are busy, and work flow, parts tracking and productivity are hard to manage consistently. I want to grow and add another tech, but how to do it. Thinking of taking my guy and have him be shop foreman/lead tech but still expect 20-30 hours production from him. Would let me add another lower priced tech and help the SA's with all of those misc exception situations that get in the way of both the SA's and tech's productivity. Wonder what other people have had success with something like this.


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