Quantcast
Jump to content


If You Think Your Shop is a Business, This Article May Surprise You


Recommended Posts

I wonder what the percentage is of shop owners that never worked as techs and shop owners that have worked as techs before they became shop owners? I would think there are more shop owners with backgrounds as techs!

Link to comment
Share on other sites

Most shop owners used to be techs. Many still are techs.  Most of these techs turned shop owners own their job, not a business. It's a very difficult transition to make going from technician to business owner. Like damn near impossible, which is why the vast majority never make it. I'll readily admit I don't have all the processes and procedures in place to make it a turn key operation for a new owner, and I definitely need to button that up. That being said, my list of responsibilities here has become very short. As it should be.

Link to comment
Share on other sites

When you say, 'I own a shop' is quite different than saying, 'I run a shop'.  They are two different things entirely.  It's when you (the shop owner/mechanic) realize the difference and work towards making your 'shop' into a business.

 

 

  • Like 2
Link to comment
Share on other sites

  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics



  • Our Sponsors



×
×
  • Create New...