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some get it, some don't?


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I am complexed about how many "Mechanics" just don't get it... I work with two guys older than myself, I am no spring chicken but not old either.. One of the guys had a car with a p0171 as most know a very common code lean bank 1.

He had replaced the o2 sensors two weeks ago on a Saturday a day I don't work.. The customer came back with the same code IMAGINE THAT ! So they asked me to take a look at it with the other mechanic, I had shown this guy about fuel trims a few weeks ago. I hooked my scanner up looked at 02 data , maf , long and short term fuel trims.. at idle the LTFT was high 19 not high enough to set the code, and the O2 showing what you would think low voltage (lean). 

I raised the rpms and noticed the maf readings still low and the LTFT rising. At which point I put the car in drive and the LTFT really started to rise at idle and maf stayed low, I raised the rpms the car hesitated and the LTFT kept climbing.. 

I asked the guy what he thought he had no Idea.. So I told him pop the hood the air induction hose is broken between the maf and the throttle body.. He thought I was joking, He opened the hood and was in shock "how did you know that"? I told him simple I know what I am looking at and how things work, but my question to him was how come he did not know that. He looked like a deer in headlights.. 

He replaced the induction tube, at which point I hooked the scanner back up to show him that now we can prove our repair was good.. I asked him what he would think would happen he had no Idea. so I pulled up all the same items and told him to watch the LTFT and that it will fall quickly and the O2 would come to life.. Sure enough it did in fact the LTFT went a little negative -5 I asked him why he thought that happened he had no Idea, I explained it had been adding fuel for so long it is probably saturated and there is probably a lot of fuel still in the engine and exhaust manifold.. it would clean out as time goes by but that proves the repair is good. At which point I unplugged the scanner and that was that..

now today same lean code on a different car the guy looked at me I said remember what we did ? He said yea, I went over after about half an hour and he had not figured anything out.. in fact he had all kinds of not needed data up on the scanner.. I shook my head pulled up the fuel trims did a few easy checks noticed that the fuel trims went back in the good range with the rpms raised told him to look for a vac leak . HE found one I showed him the fuel trims again and how it verified the repair was good... 

He still has no Idea of what we went over! is it me or is there a need for a lot of learning to be done .. do some people just have the knack and others are just destined to be guessers and parts changers? 

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Some people don't get it as easy others. Next time hand the guy the scanner and let him drive. Then coach him by asking questions not giving him the answers. It takes a little more time and can be a little challenging in coming up with the right questions but I have found this approach a better way of training techs.

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1 hour ago, dennisg2 said:

Some people don't get it as easy others. Next time hand the guy the scanner and let him drive. Then coach him by asking questions not giving him the answers. It takes a little more time and can be a little challenging in coming up with the right questions but I have found this approach a better way of training techs.

I see your point and agree to a certain extent.. The thing is I am not trying to train these guys. I have even found problems and scrolled the problem to the top of the scanner on the data or just added in a couple other data reading to the problem and they still can't figure it out. They are older than me and been at it longer than myself.. I have been doing this for 26+ years, but was very young when I got into the business just 17 (kicked out of high school went to LTI) . It seems to be a very common thing that these guys just throw parts at cars hoping to fix them and not doing any testing after the repair to make sure they fixed the problem.  Sure back 20+ years ago there wasn't much in the way of diagnostics that needed to be done.. but that is a very very different story now a days.. These are the guys that continue to give good mechanics a bad name, not to mention I have over heard them talking about just plugging their scanner in and they would know the problem.. Well if you can find a scanner like that I would love to have one.. This is part of the reason i think that mechanics are underpaid for what they do.. you get the guys throwing parts guessing etc.. sure why pay a diagnostic for that.  But the ones that do it correctly are the ones that suffer.. 

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  • 4 months later...

In my automotive education program, I learned how to take an excessive number of daily breaks - that was about it.  I was in a Toyota accredited program at a community college.  ASE exams are so easy to pass (under 70% correct is passing)  and the dealerships will hire anyone who knows how to change oil - the industry as a whole has low standards of qualification.

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  • Have you checked out Joe's Latest Blog?

         2 comments
      My son is not in the automotive industry. He is in the commercial real estate business. However, the workplace problems are the same. Recently, his frustration with the heads of the company reached an all-time high. When I asked him why he doesn’t speak up and let the leadership know how he is feeling, he responded, “Anyone who has voiced concerns or issues has been viewed as weak and incapable of doing their job. I don’t want to be viewed like that.” This is an example of a toxic work environment.
      If you are a shop owner, you are a leader. And leaders must be approachable. That means that you are willing to hear the concerns of others and have them express themselves. It also means that while you may not agree with someone’s perspective on an issue, it is their perspective, and that viewpoint needs to be recognized and respected.
      Make it known that you want to hear the opinions of others. Literally, ask for input from others. And thank those that speak up. Now, I am not saying that you need to act on every concern or opinion. That would not be realistic. But just listening may be enough. And you never know, someone in your company may have an idea that you never thought about and even improve your business.
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