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Hi all,

 

I need some help; my husband I and run our automotive business. He does the work; I do the paperwork; we currently have 1 full time employee. We have been in business for about 5 years. We are suddenly super busy, even in January which has never happened. Our shop rate is $80.00 an hour. We have 1 lift but can fit a car in front of it;

 

So even though they are working overtime; it seems as if we can never get ahead of the overhead; rent payroll insurance.

 

My husband uses the billable rates from shop key; but when it comes to diagnosis time we feel we cannot bill them for the amount of time it takes sometimes. We have a 5 star rating on yelp and have generations of families coming to us now.

 

Also, his employee cannot diagnose so its all him; He is good with brakes, oil; stuff that he can start and finish.

 

So I'd like to get another lift, as other than raising our fees not sure of how else to make more money. Any help would be appreciated!

 

Thank you

Denise and Steve Thiel

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