Identifix Direct Shop

[LynxStarAuto]

Hey gang, was wondering if anyone has taken the new Identifix Direct Shop, shop management system for a spin? I am a Direct Hit subscriber, and got their promotional email for their new shop management program a couple of days back. I signed up for a demo/test drive. Was wondering if anyone here had already done it, and could provide some insight and feedback. I will soon as I get set up.

 

Currently, I use the good ole paper invoice method, and ShiftMobility from my mobile device. I was never a fan of Mitchell, or Shop key. I do like RO Writer, but it was just too much money I felt for the product.

[Jeff]

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[LynxStarAuto]

Well I went ahead and purchased the program, or add-on if you will. Basically, Direct Shop is the same as Direct Estimate with more added features, and the ability to convert an estimate into an invoice and cash out. Anyone who uses Direct Hit many be familiar with Direct Estimate. Direct Shop works identical. It was just a natural jump for me, and I use Direct Estimate a whole bunch, as it it clear, concise, and very simple to interpret.

 

As for cost, Identifix has always been "one price fits all". That has never changed. I pay 128.00/ for direct hit which is basically what the service costs everyone. There are cheaper alternatives out there, namely through Napa, and Carquest. I believe if you sign up for the service through those two you get a 15.00 discount. The Direct Estimate cost 59.00 for the core version which is what I use. They have an Elite version which caters more to the bigger shops that runs inventory, and employee times etc. At the moment, my two man operation will suffice with Core.

 

In closing I am running Direct Hit/Direct shop for 187.00. I think that is a bargain for what I am getting.

[sparkerauto]

You were paying 128 for direct hit ? Right now I'm paying I think 175 I wonder why it's so much for me.

[LynxStarAuto]

Wow! Perhaps it is market specific? In my area all shops who use Direct Hit, pay 128.00

[mike e]

Also interested in this info. Has anyone transferred from Mitchell to Identafix shop management program? Been using Mitchell for 20+ years and looking into switching. I'd appreciate any reviews you could offer.

[5 Star Auto Spa]

Why are you thinking about switching from Mitchel? We were thinking about switching from All Data Manage to Mitchel SMS.....

[MCCARDLES]

Mitchell is absolutely horrible, I would stick with alldata, we have regretted getting rid of alldata and going with mitchell

[OTPAuto]

Ya, I got told the other day that Identifix was going to be $179 after the 'trial period' (just signed up). I'm in the Atlanta area if that makes any difference.

[performancecarcarellc]

We are in Michigan and pay 179.00 for Direct Hit and 59.00 for Direct Shop. The Direct Shop Elite was way out of our price range. I can't remember exactly, but just for the Direct Shop Elite I believe it was over $200 by itself not including the Direct Hit. For both I want to say it was in the $350 range, because they give you a small discount for both. We are just a small 2 guy shop and the Direct Hit and Direct Shop work good for us, for now. I just don't like how the invoices print out and they are not very customizable.