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Looking to Refer One of Our Great Customers to a Shop in the Phoenix, AZ Area


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Hey folks,

 

One of our best customers will be moving to the Phoenix, AZ area. When she was putting together a Pros and Cons list about moving, our shop and relationship actually made the Con list (meaning that losing a trusted technician was a big factor into NOT moving away). I feel it's my due diligence to try and connect her with another trusted shop in the Phoenix area and thought about coming on here to look for one. We're all on this forum for a reason, to improve ourselves, discover best practices and make our businesses better. I feel this forum would be a great place to find a shop similar to ours...extremely trustworthy and transparent.

 

Let me know if you might be a good candidate. I have all service records for her '04 Jeep Grand Cherokee and '08 BMW Z4.

 

Thanks for your time!

Edited by ajnealey
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Hey folks,

 

One of our best customers will be moving to the Phoenix, AZ area. When she was putting together a Pros and Cons list about moving, our shop and relationship actually made the Con list (meaning that losing a trusted technician was a big factor into NOT moving away). I feel it's my due diligence to try and connect her with another trusted shop in the Phoenix area and thought about coming on here to look for one. We're all on this forum for a reason, to improve ourselves, discover best practices and make our businesses better. I feel this forum would be a great place to find a shop similar to ours...extremely trustworthy and transparent.

 

Let me know if you might be a good candidate. I have all service records for her '04 Jeep Grand Cherokee and '08 BMW Z4.

 

Thanks for your time!

Depending on what area they are moving to we are about 100 miles north. We do have a few that commute for service but it may be better to find someone local.

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      A recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.
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      Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees!  Trust me, happy employees make happy shop owners too!
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