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By Joe Marconi in Joe's Blog4 commentsA recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.
The study also stated that in 2021, many companies were convinced that giving raises, sign-on bonuses, and other perks would solve the worker shortage problem and prevent people from quitting. However, this strategy did not work. So, what does work regarding attracting quality people and keeping them employed?
Essentially, it all comes down to the culture of your company. Management: do all it can to consider the individual needs of your employees. Your employees want to feel that they have a voice, that their opinion counts, and that their role in your company is both respected and recognized. Yes, pay and a great benefits package will go a long way toward making your employees feel secure, but that’s only financial security. People want more than money.
To attract and keep top talent requires creating a company that people feel proud to work for. You need to reach the hearts and minds of your employees. Become a leader that people are enthusiastic about working for. You want your employees bragging to their friends and family that your shop is a great place to work!
Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees! Trust me, happy employees make happy shop owners too!
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By carmcapriotto
Are you looking for inspiration on how to have fun in your business while building a unique brand? In this episode, co-owners Tim Suggs and Rachel Grewell share their approach to core values and how they recently held a leadership retreat to refine those values. They also discuss the role of cats in their branding and marketing efforts, employee management and training, and community involvement. Tim says, "Being true to yourself and your team is the key to success." So, let's all take a page out of their book and strive to be different and true to ourselves in our businesses and lives. Rachel Grewell and Tim Suggs, Co-Owners, Turbo Tim's Garage, Minneapolis and Saint Paul, MN.
Show Notes
(00:00:36) Having Fun Every Day: Turbo Tim's garage approaches each day with a focus on having fun and finding ways to make work more interesting. (00:02:03) The Role of Cats in Branding: Cats are a part of Turbo Tim's branding and marketing efforts. (00:07:14) Leadership Retreat: Tim and Rachel discuss their recent leadership retreat, including the location, agenda, and topics covered, such as core values, mission, vision, and marketing strategy. (00:10:13) Expansion Plans: Tim and Rachel discuss their plans to expand their business, including their goal of having five stores by 2023 and their recent purchase of a third turnkey store. (00:15:12) Delegating Tasks to Specialized Team Members: Tim and Rachel talk about how they have been able to delegate tasks to specialized team members, allowing them to focus on their strengths and improve the overall quality of their business. (00:17:38) Importance of Training and Coaching: Tim and Rachel discuss the importance of training and coaching for their employees and themselves, and how it has helped their business grow. (00:20:01) Accountability Partners: The importance of having an accountability partner and how coaching can provide that for business owners. (00:21:06) Mutually Agreed Upon Guidelines: Tim discusses the benefits of mutually agreed upon guidelines and how it shifts the perspective of accountability in the workplace. (00:22:30) Lift Garage: Turbo Tim's Garage's involvement with Lift Garage, a non-profit repair facility for low-income individuals, and how they are providing guidance and space for the organization. (00:28:25) Working with Challenging Life Experiences: Tim and Rachel discuss the challenges of working with people who are dealing with difficult life experiences and how they support a local organization that provides social workers to help those in need. (00:31:06) Community Events and Art: Tim and Rachel discuss their involvement in the local art community, hosting events at their shop and displaying local artists' work. (00:34:16) Displaying Local Art: Tim and Rachel discuss the possibility of having a rotating gallery of local artists' work. (00:34:48) Being different and relatable (00:36:06) Takeaway: Be yourself! Thanks to our Partners, AAPEX and NAPA TRACS.
Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 - Nov 2, 2023, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at NAPATRACS.com
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-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
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-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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By carmcapriotto
Recorded Live at the TST Big Event 2023, with Aaron Becker, President of AirSept and Peter Coll, President and COO of the Mobile Air Climate Systems Association (MACS). They discuss the government's involvement in the automotive industry, the importance of having a mentor, the development of new products, the challenges of complying with EPA regulations, and the impact of COVID-19 on the industry.
Peter Coll, President and COO, Mobile Air Climate Systems Association (MACS). Peter's previous episodes HERE
Aaron Becker, President, AirSept. Aaron's previous episodes HERE
Show Notes
(00:03:47) The American Innovation and Manufacturing (AIM) Act, signed in December 2020, and how it affects Section 609, which deals with recovering and recycling refrigerant onsite at the point of service. (00:04:53) Discussion of government regulations on refrigerants and compliance challenges. (00:08:08) The impact and passing of Myron Stein, AirSept cofounder (00:11:08) The history of AirSept (00:12:26) Myron was recognized for his contributions to the industry with a Pioneer Award, and how he mentored and pushed others. (00:13:52) The importance of having mentors and bouncing ideas off of trusted individuals. (00:14:24) The importance of listening to learn and learning to listen is discussed, as well as the need to interpret what someone is saying in order to move the conversation forward. (00:17:42) The importance of innovation and respectful debates in moving the industry forward, and the need for mutual respect in these conversations. (00:20:40) Aaron and Peter discuss how they develop innovative products by listening and learning from the problems people are having in the industry. (00:22:35) Peter talks about how the COVID-19 pandemic affected the supply chain and how they overcame the supply chain issues. (00:27:12) The importance of inventing and developing in the automotive industry, including the use of existing materials and tools to prove a concept. (00:28:30) HVAC in the automotive industry and the expanded role of thermal management in electric vehicles. (00:32:21)The challenges of cooling electric vehicles and the need for more efficient technology. (00:32:53) The potential for new technologies and opportunities in the electric vehicle market.
Thanks to our Partner, NAPA AUTO CARE
Learn more about NAPA AUTO CARE and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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By carmcapriotto
AJ Nealey, Jennifer Hulbert, and Carl Hutchinson discuss their experiences with implementing EOS (Entrepreneurial Operating System) in their businesses. They highlight the benefits of EOS, such as increased accountability, better communication, and improved productivity. AJ Nealey, Nealey Auto Service, Edgewater, MD. AJ’s previous episodes HERE
Jennifer Hulbert, Service Plus Automotive, Calcium, NY. Facilitator for the Institute for Automotive Business Excellence. Carl Hutchinson, Complete Automotive, Springfield, MO. Listen to Carl’s previous episodes HERE
Show Notes:
Watch Video Episode HERE (00:00:33 - 00:04:54) Experiences with implementing EOS in business and the benefits it has brought (00:02:27 - 00:03:15) Creating a classroom page on the website with modules that can be used for team training in the EOS Classroom Modules (00:04:55 - 00:05:16) The challenges of implementing EOS, including the need to change the whole mindset of how businesses are run (00:05:48) The key components of EOS, including vision, people, data, issues, process, and traction in the key components of EOS (00:07:18) The importance of the people component of EOS, including core values, expected behaviors, and the people analyzer tool (00:10:02) The benefits of networking with other industries at the EOS conference and how it helps to sharpen their tools in the toolbox (00:13:43) How EOS can be implemented on a smaller scale without the need for an implementer (00:15:35) Experiences with implementing EOS in businesses and how it has led to significant growth (00:18:09) The importance of identifying and addressing the five dysfunctions of a team, including trust, fear of conflict, commitment, and accountability (00:24:10) The speakers discuss the relationship between the visionary and integrator roles in a business, as outlined in the book "Rocket Fuel" (00:25:36) The importance of encouraging the free flow of information and ideas within a company, and how to address issues and frustrations (00:27:20) The use of software, such as Traction Tools and EOS One (00:28:51) The different types of meetings, including leadership and departmental meetings (00:29:57) The L10 meetings (00:32:10) The importance of transparency and avoiding silos in businesses (00:33:43) The importance of empowering employees to make decisions and share knowledge within the organization (00:34:32) The importance of creating a safe environment for employees to share their frustrations and ideas (00:35:18) The concept of "rocks" or goals in EOS, and how they are used to set targets for the company and individual positions (00:39:20) The importance of quarterly conversations with employees All books mentioned on our podcasts: https://remarkableresults.biz/books EOS Podcast Collection Thanks to our Partners Shop-Ware and Delphi Technologies Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com
Connect with the Podcast
-Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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By nptrb
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