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I have a help wanted out for a technician. A tech that I know applied for the job. He is a very nice person , ASE master, L1, and about 10 years of experience . He is a very smart and capable tech,His down fall is that he has had six different jobs , after a year or two his performance drops and he leaves. The reasons vary : performance, personal reasons etc. I have had very little response to my ad. Do I take a chance and get some time out of him or pass and keep looking? Thank you for any responses .

 

 

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Posted

we get that too, if your desperate it will most likely get you out of a jam but really, its your choice. We have done it...

  • Like 1
Posted

Those definitely sound like red flags however something to keep in mind is what kind of environment and culture are you bringing this new technician into? Some people are self starters and highly self motivated. They can also keep that motivation up in the face of a bad environment. Most people are not and things can wear on them over time. These things might not even be your fault. I have been on both ends of the spectrum. I've had a technician that had a great work ethic and highly self motivated however after 2+ years he became the opposite. I also have a newer technician that has been with me for about 8 months now. He has had many many positions at various different shops. Some shops he was only employed for 2 weeks before deciding to leave. Since hiring him he has become one of my best technicians and at least up to this point has a high motivation level. The difference between the two scenarios for me was the first tech was brought into a unhealthy environment. At the time for lack of better words I didn't have my shit together. First impressions go both ways. Even though we had started making improvements, the damage was already done. My newer tech on the other had came into a shop environment and culture that was much more conducive to team work and ethics. I think that has made all the difference. I guess the point I am trying to make is as much as you are analyzing this tech you should also analyze your shop situation if you are providing all the necessary things a new tech would need to thrive.

  • Like 2
Posted

I agree with M-Spec. We don't know all the reasons for his multiple jobs. Now, with that said, I look for reasons NOT to hire. What I mean by that is we tend to make allowances and tell ourselves that we may be able to cure or somehow make this person a good fit. This may not be so.

 

I totally understand that qualified techs are hard to fine, but do your homework. Have a long meeting/interview with him. Find out as much as you can about the person, not the tech.

 

If you can provide a workplace in which he feels secure and motivated, then the odds of him staying are a lot greater. But, if he is the type of person that fizzles out on his own (for whatever reason), you will be the next shop on his resume.

 

Many Master Techs get burned out too because the shop puts so many demands on them to be the savior of the shop. It takes a team to win a game, not one superstar.

 

As with any potential hire, take your time and do your homework. The more you do in the beginning will pay off down the road.

 

Good luck!

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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