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We are trying to come up with a bonus program to include our estimators, office staff and parts employees. I think it would have to be structured differently for each but I am not sure what to base the bonuses on. Any ideas?
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Looking to see if any one uses a program for bad credit clients for automotive repairs if so and who. We have used a program thru a company but they have been to difficult to use any longer - No credit check had a $35.00 fee-- client had to pre date three checks up to 90 day's out. They charged 7 percent of bill. Was based off if they had a job and income verification. we passed cost to client.
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Our shop jump box is getting to where if it is not left plugged in every night, you've got a 50/50 chance of jumping off a car with a dead battery. It's probably about 6 years old or so, so I'm thinking it might be time to replace it. I've checked out the tool flyers and I've started seeing these new, smaller jump boxes that claim to do just as good of a job as the bigger/heavier/bulkier jump boxes. Does anyone have any feedback on these? I know snap-on had one in their flyer, but I can't find the link for it. I'll link to one similar for reference. https://www.amazon.com/NOCO-GB40-UltraSafe-Lithium-Starter/dp/B015TKUPIC/ref=sr_1_5?s=automotive&ie=UTF8&qid=1473255573&sr=1-5&keywords=booster+pack
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In case you hadn't heard, here's something you need to be aware of...
AAA is making some changes, in the way they are doing business.
Within the last few years, AAA has decided to build their own company-owned facilities.
Here is a link, with an example of search results, drivers will see when they type in a zip code:
Pay special attention to the search results marked (AAA Owned Facility).
The facilities are impressive and are gaining traction:
As you can see, their slogan is, "Auto Repair From A Name You Trust".
This is genius marketing, on their part...
Because customers equate the AAA logo, as a shop they can trust.
The other major change they've made is...
The new requirements for the AAA certification renewal.
Many shop owners did not read the fine print or notice the changes to the agreement.
In other words, the fine print requires certified shops to give AAA access to the shop's customer database.
The biggest concern is if you give them access to your customer database and then, they open a AAA Owned Facility, in your backyard...
They now have a built-in customer base they can market to.
What that means to you is...
This a major conflict of interest because now, they have all of your customers' information, which they can use to actively market and essentially steal your customers.
So, this is something to be considered, in deciding to continue to be affiliated, as a AAA certified shop.
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