frank.marcheski

Joe, the community you're creating here is incredible. I can imagine all your hard work to get ASO to this point; a true accomplishment. Thanks to you for your vision and hard work to bring shop owners together and congrats on a great 2015!

totalautocare, we've seen your type of system (of taking pics, uploading to a computer, then e-mailing clients) in many shops we've talked to. Our product, Glovebox, could certainly accommodate a feature to ease that workflow for shops, as we continue to round out the offering within our app. I'd love to chat with you about how we might build a solution that is far more efficient (without the bugs) and an even better experience for your customers. If you're interested in chatting further, please let me know, and I'll get in touch. Best!

If anyone else is looking for a "Customer Communications Solution" to augment your shop, I highly recommend taking a look at our product, Glovebox. Glovebox enables real-time messaging and notifications between you and your customer. It's effortlessly simple and intuitive, not to mention cost-effective. The beauty of Glovebox for your shop is that you can send/receive messages from any desktop or from any iOS phone, from anywhere - they are all instantaneously synced. When a customer sends/responds to a message, you are immediately notified and may view/reply from any iOS phone or computer of your choosing. The beauty of Glovebox for your customer is two-fold. 1) Your customers can now use a modern, preferred channel for communicating with their shop. Messaging/Texting isn't going away anytime soon. 2) Glovebox preserves the conversation for future reference in a single, accessible location. This raises the probability of you keeping that customer for the long-haul. Let me know if you have any questions or how else we can help.