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Thinking about starting my own business


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Hello everyone!! I have a very non-traditional situation. I'm 35 years old and considering a career change. I have been a pharmacist for 10 years now and I absolutely regret it and hate my career and want to switch and have my own business.

 

When I was in high school I loved cars and technology and had taken automotive technology. since then repairing cars has been a hobby of mine. After high school I pretty much self taught myself how to do a lot of repairs and after pharmacy school I started buying professional tools.

My first car was a 2003 Mercedes-benz E320 and I was very intimidated by it and thought I was going to pay through my nose for it, but having background knowledge in car repair (and help from a friendly Mercedes benz technician) helped me learn that they really aren't bad cars to do work on. I have had a 2003 E320, a 2007 ML350, and now a 2009 S550. I have done a wide variety of repairs on them all and have tinkered with Star diagnosis a bit and would like to make my hobby a career. maybe open up a shop to do work on out of warranty European imports like benz,bmw,audi,and Porsche. I know this will not be an easy task a very expensive endeavor as I have done research and priced out diagnostic equipment/software update fees, but I feel that it would be worth it in the long run. I am currently looking to become ASE certified and then thinking about whether I want to open up a shop or go to a factory training program such as UTI, or even just hire a mechanic with experience in these types of cars. any advice/encouragement would be appreciated.

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Hey Nick!

 

Having your own business is not the same as having your hobby as your career.

 

The fundamental rule of business is to make a profit.

 

I am in this industry because I really enjoy working on cars, but I havent professionally worked on a car for about 10 years.

 

Most of my time is taken up by planning and running the business to make a profit.

 

So, if you enjoy working on cars, yes this is a rewarding career, but as the owner, you will mostly be dealing with customers, vendors, and regulators on a day to day basis.

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I'm like XRAC in that I don't work on cars, either. But I do have a gift of maximizing whatever business I am running. I like what I do because I enjoy turning out business. This would be applicable if I were the PIC at Walgreen's, CVS, etc. I would be looking to increase the daily fill rate as well as the profits of the pharmacy. It would be a challenge to take over a store that was averaging 282 prescriptions per day and within six months be running 375 per day. With corresponding profit increases.

 

I have a daughter that is a pharmacist, so I'm somewhat familiar with the business and the pay plan.

 

It sounds to me like you would like to have a nicely equipped shop for your hobby. Maybe you could achieve more satisfaction in your career if you had an outlet to pursue your automotive endeavors in your "off" time, and not have to depend on the shop for a living.

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Thank you for the input guys. The reason why I want to leave pharmacy is I hate the corporate way of thinking about maximizing profit and that is to keep cutting resources and expect more profit... it only works to a point and then you choke your company growth . I had worked for Walmart and was put in a an unprofitable store and asked to make it profitable. The problem with that store was that there was no hours for help and people had to wait long hours because of it. I had to fight claw and tooth with my DM to get enough help to cover daily operations and finally within 8 months of working at that store I quadrupled their volume and tripled their profits. We went from doing 150 a day to 500-600 a day because our wait times went from 1hour down to 20min and a rite aid down the road had the same issue their DM had cut hours and the wait was ridiculous so we stole customers overnight from. they heard people were waiting 20 minutes at our store. It's amazing what word of mouth can do. And yet they still were not happy and felt that cuts needed to be made. We were paying 5 techs minimum wage and Walmart felt that was still too much. Cuts were made to the point at where profitability and customer retention dropped off quickly. They cut us down to 3 techs. Penny wise dollar foolish. Then I was reprimanded for why I wasn't making record profits. Ever since then Ive had a sour taste in my mouth.

 

I want to start my own business and work for myself and see if I can become more successful. In the end I want to be the one to make decisions. I'm thinking about doing what carolinahigear suggested and initially make it a supplemental income/hobby and maybe if it takes off then consider it as a sole income. I am still very lucky to have a well paying career but in the end it is not what I really want to do. ultimately I would like to make it my sole income source but I need to do with caution and slowly because there is still a large learning curve ahead of me...

Edited by Nickthegreek
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It sounds to me like you would like to have a nicely equipped shop for your hobby. Maybe you could achieve more satisfaction in your career if you had an outlet to pursue your automotive endeavors in your "off" time, and not have to depend on the shop for a living.

 

I think you hit the nail on the head. That's what I think I will do for now.

Edited by Nickthegreek
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some things I need to look into are:

 

suppliers (do I do oem or aftermarket or both? What hidden costs are involved in each.)

 

shop management software (what would be a good management software suite?)

 

equipment costs/brands (do I blow a bunch of cash on top of the line or do I go with used equipment an go up if business goes up... or should I lease)

 

location/building- Do I buy a plot of land and get it commercially zoned or do I buy an already established shop or even lease

 

regualtions- I live in NY and there are many regulations. I'll have to look into regulations.

 

employees-Im thinking for now I will do it myself and then if/when I grow then look into doing only the managing aspect as mentioned and hire employees

 

inventory management- how do you guys manage your inventory

 

if there are any other area/topics anyone can think of feel free to comment

Edited by Nickthegreek
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Hey Nick!

 

Having your own business is not the same as having your hobby as your career.

 

The fundamental rule of business is to make a profit.

 

I am in this industry because I really enjoy working on cars, but I havent professionally worked on a car for about 10 years.

 

Most of my time is taken up by planning and running the business to make a profit.

 

So, if you enjoy working on cars, yes this is a rewarding career, but as the owner, you will mostly be dealing with customers, vendors, and regulators on a day to day basis.

 

 

Can you describe what a typical day is like for you? I'm curious to find out what I will be getting myself into.

Edited by Nickthegreek
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I do not work on cars. I never have worked on cars. I own and operate a business. Do not assume that enjoying working on cars as a hobby will translate into enjoying running an auto repair business. I don't especially like cars but I can run a business and I can make money. A lot of people who like working on cars and are good at repairing them are terrible at running a business. My first question would be what do you not like about what you are doing now?

 

I've never so much as changed the oil on my own car, and have no hands-on experience in the repair field. I am in love with the business of auto repair beause as the owner/operator of my shop I'm able to help others, and make a living at the same time. I've been involved in many businesses over the years, and the auto repair field is so full of unscrupulous operators and greedy managers...well, let's just say that they tend to make it easy for me to shine.

 

That being said, I agree that this business is tough enough without having to consider trying to run it successfully without the appropriate business experience. It's not for the faint-at-heart!

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  • Have you checked out Joe's Latest Blog?

         0 comments
      Auto shop owners are always looking for ways to improve production levels. They focus their attention on their technicians and require certain expectations of performance in billable labor hours. While technicians must know what is expected of them, they have a limited amount of control over production levels. When all factors are considered, the only thing a well-trained technician has control over is his or her actual efficiency.
      As a review, technician efficiency is the amount of labor time it takes a technician to complete a job compared to the labor time being billed to the customer. Productivity is the time the technician is billing labor hours compared to the time the technician is physically at the shop. The reality is that a technician can be very efficient, but not productive if the technician has a lot of downtime waiting for parts, waiting too long between jobs, or poor workflow systems.
      But let’s go deeper into what affects production in the typical auto repair shop. As a business coach, one of the biggest reasons for low shop production is not charging the correct labor time. Labor for extensive jobs is often not being billed accurately. Rust, seized bolts, and wrong published labor times are just a few reasons for lost labor dollars.
      Another common problem is not understanding how to bill for jobs that require extensive diagnostic testing, and complicated procedures to arrive at the root cause for an onboard computer problem, electrical issue, or drivability issue. These jobs usually take time to analyze, using sophisticated tools, and by the shop’s top technician. Typically, these jobs are billed at a standard menu labor charge, instead of at a higher labor rate. This results in less billed labor hours than the actual labor time spent. The amount of lost labor hours here can cripple a shop’s overall profit.
      Many shop owners do a great job at calculating their labor rate but may not understand what their true effective labor is, which is their labor sales divided by the total labor hours sold. In many cases, I have seen a shop that has a shop labor rate of over $150.00 per hour, but the actual effective labor rate is around $100. Not good.
      Lastly, technician production can suffer when the service advisors are too busy or not motivated to build relationships with customers, which results in a low sales closing ratio. And let’s not forget that to be productive, a shop needs to have the right systems, the right tools and equipment, an extensive information system, and of course, great leadership.
      The bottom line is this; many factors need to be considered when looking to increase production levels. While it does start with the technician, it doesn’t end there. Consider all the factors above when looking for ways to improve your shop’s labor production.
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