JOEPROPER started following Overtime without high production will hurt your shop's profit
@3PuttFever How do you plan on introducing this new pay plan to your techs? Meeting with all at the same time or individually? Do you have concerns about your Sr tech leaving? Or even a Jr tech leaving? What amount of billable hours does the higher rate kick in? Reason I'm asking is because I have similar situation that's been going on for a while now. Complacency, you need me, I can do what I want attitude. I would like to keep this tech on my staff, but need a strategy to address him.