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Got Talent? training, dedication, and more... to really shine, you got to have talent.


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Got Talent?

There’s something to be said about having the skills needed to be a modern day mechanic. A true mechanic and not some guy just turning wrenches in a bone yard or playing around in his home garage. The skill of a talented mechanic is something that is accumulated over years of bending over a hood, but it also can be taught by a skilled teacher at a tech school, too. However, all the years of experience and all the training in the world can make you a pretty good mechanic, but you need one other thing, and that’s talent.

Red Skelton once said to his young protégé, “Talent is something you’re born with. Even if you are standing behind a brick wall, your talent will come through.” That protégé was none other than Johnny Carson, the King of late night television for 30 years. The same thing applies to the art of being a proficient, modern mechanic. Just like in any other field you can go into, you have to be able to take the knowledge you’ve inhaled from school or OJT and be able to apply it to the work you’re doing.

Some very talented people work in this field, and it’s not hard to tell who they are. Repair shops all over the country are looking for mechanics, and there seems to be a never ending shortage of them, but what those employers are really looking for is talent. Talent, isn’t necessarily something that can be taught, it’s something that comes natural. You can gain the talent if you don’t already have it, but it may take quite some time to develop those skills. Advanced classes help, OJT helps, and a whole lot of afterhours dedication doesn’t hurt either. As the old saying goes, “A good mechanic is never out of work.” Very true, however that old saying should actually be stated as, “A talented mechanic is never out of work.”

Everyone has some sort of talent, some sort of skill that separates them from the pack. For some, it’s an odd ball skill that gets them “15 minutes” of fame on the local news, while others have something they can turn into a career. Singing, for example has always been considered a “talent”, that’s a fair assessment of a trained singer’s abilities. But I think singing is more of a gift and ability combined.

 

Most people who can carry a tune are either born with it or find out in later life they have the talent for it. I’m not sure I’ve ever heard of somebody suddenly developing that perfect soprano voice by accident. Even though I can’t sing a note, I still blare out my favorite song in the shower, but I know I don’t have the talent for it. If you’ve got what it takes to become a singer and you’re going to go to a prestigious school to develop those skills, chances are you’ve already got the singing voice. It’s not like you’re going to “learn” how to begin to sing when you’re there, you already can. The school just brings out the qualities of your talent. As for me, it would be a waste of time, it’s not my talent.

For the mechanic, there’s no doubt a natural ability is something a lot of talented mechanics carry with them, and their abilities are only enhanced with continual schooling. But, there are a lot of guys and gals who love cars and things mechanical and want to work in the field as a mechanic, but lack the ability to actually perform the job. This is so evident with a lot of weekend wrenchers who attempt to repair their own cars at home. It could be from a lack of a few basic skills, or a lack of mechanical abilities… or it could be they don’t have the talent for it either.

 

I hear it all the time from people who come into the shop to have their car repaired after they’ve spent countless hours swapping parts and pondering over a repair manual. They all say the same thing, “I do all of my own work.” Well, I seriously doubt they could actually do “all” their own work. More likely they’ve managed to change a few spark plugs or something. I’ve been at this trade for several decades and I can assure you I can’t do it all, and I don’t see how some weekend nut spinner with zero training in today’s cars could possibly be able to do it all either.

 

Sure, if you are one of those people who have two left feet, I’m sure in time you could learn to dance, and if you’re one of those people who can’t remember, “Righty tighty – lefty loosey” you can acquire the needed skills to become a top notch mechanic, too. But, there’s something to be said when a person finds the trade or skill they have their own natural ability in and their talent shines through. Ask most any tech college teacher and they’ll tell you the same thing, “Not all the students in here will make it to graduation.” Nothing to be ashamed of, it’s just that “talent” part of it is exposed in the early stages of becoming a full-fledged mechanic. You either got it, or ya gotta learn it, or you may never get it. Then again, it might a good thing you found out early that this trade isn’t cut out for you, and looking into a different career might be your best options.

 

Even though this trade still has a lot of heavy lifting, lots of grease and grime, and way too many scrapes and bruises to count it’s also one that the fair sex is taking notice. There’s some real talent in a lot of the gals I know in the trade. I find it rather amusing that nearly all the gals I personally know who are mechanics don’t have a problem asking for help when they get stuck on a problem or need a bit of extra muscle. But, the guys, well… I guess there’s a bit of that machoism about it that makes a few of them a little less likely to ask for help. I’m positive that in the future even more women will be in the trade, and I think that’s a step in the right direction to bring more respect to this trade as well.

 

If you’ve been in the trade for some time, male or female I’m sure you can spot a talented mechanic when you’ve talked to them for a bit, and I’m sure you can also spot some socket jockey trying to impress you with their past conquests rather than actual talent. I know I can. I always refer back to the old saying, “It don’t take me long to look at a horseshoe.”

 

It is a trade that needs more talented people in it. The cars are getting more and more complicated, and merely changing a couple of parts doesn’t make you a mechanic any more than me a singer because I sing a cappella style in the shower. The question is… got talent?


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  • Like 2
Posted

Great article and 100% correct. Sometimes we spend too much effort to bring out in someone what's not in them to begin with. Give me talent, the rest we can teach.

 

Great stuff Gonzo!

Thanx Joe.

Posted

Speaking of talent, I can say there were many in my place of work that had it. Most are gone now for various reasons,(retirement, moving on to other more challenging jobs,etc) the business changed over the years, which I am sorry to say. Boy,I can say we had some talent back in the day. There were guys that could take a piece of crappy working equipment, modify it and make it work much better. Yes that was in the day when the company designed their own equipment, now everything is pretty much bought off the shelf!

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         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
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