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nge

Quick Tech Pay Model

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Just wondering how you all pay your quick service tech? In recent years we have paid ours hourly though a time clock and not based on actual hours worked or commission. I have actually had some problems come up with this as far as employee urgency goes. My guy was taking too long to service etc and not really into the job because after all he was getting paid hourly. Just trying to find the best blend of pay structure hopefully somehow including a commission based pay and a guaranteed rate. My only problem here is since he is quick service he will only get smaller tickets so commission may not be competitive. Also I have considered giving an "upsale" incentitve. So if the customer comes in for an oil change and through the checklist he finds a CV Axle for example and recommends and sells it he gets x% but my B tech would do the actual install and quick service tech would continue the other items on his board. Just looking for some ideas.

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