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Vote of confidence in Elite's High Impact II Sales Seminar

mspecperformance

By mspecperformance
in Education & Training

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mspecperformance Mentor

mspecperformance

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There has been a lot of talk about Shop Management and Sales Training Seminars recently and I just wanted to give my experience to everyone on the Elite High Impact II Sales Seminar I attended over the weekend. It was a 1 day class focused on Elite's Service Advisor/Sales method. This was not a class on Shop Management per say so I don't want to confuse anyone. It was however a really good introspective on a proper sales cycle that most (including myself) do not have a solid system for. If any shops out there have a need for good sales training or at the very least movement in the right direction I would recommend this seminar. What is nice about this seminar was that there was no excessive sales tactics for their other services. They mentioned their other programs briefly (10-15 minutes) and left you with a folder if you were interested. I have been to other 1 day seminars (Management Success, YUCK!) and had been completely turned off by them.

 

If anyone has any specific questions they can PM me.

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mspecperformance Mentor

mspecperformance

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kingwoodshell,

 

If you have a class nearby I would recommend to take advantage. The cost is really nominal if you can take even 1 thing away from the class. What I like about Elite is they are not pushy when it comes to their sales pitch on their other services. They mention it, give you some information about it and invite you to ask them questions if you are interested. I've been to other 1 day classes and they are absolutely horrible with their pushy sales of their other services. Management Success comes to mind and I had a HORRIBLE experience with them. Also the difference with other 1 day workshops is this is strictly a sales workshop opposed to a shop management/shop owners work shop. If you as the owner are the SA or you have SAs it is worth attending.

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kingwoodshell Apprentice

kingwoodshell

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I have some experience with ATI. They're a good bunch of guys but are REALLY expensive.

How are elites prices. I know the class the just had was about $300-$400 but how are they when it comes to digging into our company and offering classes and such. What can we expect to pay per month.

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      Want to End Your Technician Shortage? Focus on Retention!
      By Joe Marconi in Joe's Blog
         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”

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