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Great Tire Deal

I have spoken with RLO on the phone in the past. They were doing some training for NAPA Auto Care Centers, but I have never attended anything with them. I have signed up a new service adviser to go to a local 2 day class that RLO is putting on in September.

 

I have always found something of value in any training event I've attended, even if it is just the interaction with other people at the event.

Edited by Tires Too
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I'm working on getting in contact with another shop owner who has used their training before via phone. As soon as I hear back from them, I'll post an update.

 

One other thing I really like is, I contacted RLO back in December about their training. They were very polite and gave me a reference (the person I am trying to contact now) and didn't hound me to sign up the following weeks. I reached out to ATI recently, and they call me every morning and every afternoon, at work and on my cell. And now ATI is telling me I need to give them an answer tomorrow on reserving my seat or else I may lose it!...Really!?!?!

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Sorry to hear about your troubles with ATI. I'm sure these are guys in the call center and are trying to make sales numbers(not that it makes it right), but my interactions with ATI have been extremely positive. I did go through their program and am still active in their alumni program and it has made a huge difference in my business and in my life. ATI is not right for everyone and Elite, RLO and others offer some great training for the industry and I would encourage you to take advantage of one of them.

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RLO's gorilla shop management is good and worth the investment. Keep in mind, any training is only as good as you are willing to buy in and fit to your unique circumstances. Also your vision of where you want to be in 5,10,20,40 years is important to help establish a plan to get there.

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I second what Tires Too said. ATI saved my butt years ago and we have been with them for about seven years. They do training for online marketing that is mind-boggling. I'm in the ramp-down mode as I pass my business on to my older son and his wife. They have been to two superconferences and she helps run a twenty group. Became franchisee of The Hybrid Shop through our relationship with ATI. We are achieving numbers that looked impossible to us five years ago and I credit it to our training and coaching from ATI.

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