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Do you feel disconnected from your employees?


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I may have been the boss but for the first 10 to 15 years in business, but I spent most of my time in the shop. This was a time when we did not have office staff, a service advisor, clean up crew or a foreman.

 

The duties of those positions were carried out by yours truly. I would spend of my day running around, working on cars, greeting customers, did the banking, cleaning bathrooms, doing repairs on the equipment, selling work, all the bookkeeping, on and on and on; Until I reached the breaking point.

 

Fast forward some 15 years later, and I now run the business, and all the positions that were once my responsibilities are now in the hands of selected employees. We have grown because of this, but sadly, there is a disconnect.

 

I feel I am no longer Joe the boss/mechanic/one of the guys. I am the just the boss.

 

It may be my perception, but perception is reality, so they say.

 

Coping with this is hard. I got into this business because I love the cars. I still do. I love this business. When I speak to my people, it’s The Boss speaking, not Joe.

 

Is this a common situation, and if it is, how to you cope? Or is it really a problem?

 

 

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