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We are trying to come up with a bonus program to include our estimators, office staff and parts employees. I think it would have to be structured differently for each but I am not sure what to base the bonuses on. Any ideas?
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Looking to see if any one uses a program for bad credit clients for automotive repairs if so and who. We have used a program thru a company but they have been to difficult to use any longer - No credit check had a $35.00 fee-- client had to pre date three checks up to 90 day's out. They charged 7 percent of bill. Was based off if they had a job and income verification. we passed cost to client.
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In case you hadn't heard, here's something you need to be aware of...
AAA is making some changes, in the way they are doing business.
Within the last few years, AAA has decided to build their own company-owned facilities.
Here is a link, with an example of search results, drivers will see when they type in a zip code:
Pay special attention to the search results marked (AAA Owned Facility).
The facilities are impressive and are gaining traction:
As you can see, their slogan is, "Auto Repair From A Name You Trust".
This is genius marketing, on their part...
Because customers equate the AAA logo, as a shop they can trust.
The other major change they've made is...
The new requirements for the AAA certification renewal.
Many shop owners did not read the fine print or notice the changes to the agreement.
In other words, the fine print requires certified shops to give AAA access to the shop's customer database.
The biggest concern is if you give them access to your customer database and then, they open a AAA Owned Facility, in your backyard...
They now have a built-in customer base they can market to.
What that means to you is...
This a major conflict of interest because now, they have all of your customers' information, which they can use to actively market and essentially steal your customers.
So, this is something to be considered, in deciding to continue to be affiliated, as a AAA certified shop.
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Hello just seeing if any of you guys are part of this program threw carquest or advance auto ? I have been part of it for almost a year now and i am not seeing any benifits besides the 24/24 warranty. Mostly because the person at the store we us does not go over things with us. Was just looking to seeing how some of you guys are benifiting from this program. Thanks
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We need your help! As you may be aware, back in July of 2010 the New Jersey Motor Vehicle Commissioner did away with the safety portion of the state's inspection program. Here is the PR:http://www.state.nj.us/mvc/PressReleases/archives/2010/071610.htm The savings never materialized, two years later NJ.com reported that the state had lost over $12mm in savings: http://www.nj.com/politics/index.ssf/2012/11/nj_motor_vehicle_commission_mi.html We need data to support our position to restore the safety inspection in New Jersey! If you have any highly neglected vehicles coming into your shop and the owners refuse to repair their vehicle please let us know. Document the record, so we can share it with our legislators! People are driving thousands of cars that are highly neglected on our roads endangering everyone's lives. Please email us with your concerns at [email protected] so we can push forward with this initiative. Get involved, we hope to hear from you now. Irma Diaz Assistant Director NJABA
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