Quantcast
Jump to content

Automotive Management is Key to Sucess


Recommended Posts

I have learned that the better we manage our shops, the more successful we are. When I worked in the bays, under the hood or under a car, I was too deep in the trenches to see what was happening to my business.

 

When I began to truly manage the shop and understand Automotive Management, things began to get better. It does not mean I am not involved, it means that in order to grow the business, my role as owner is different, unlike the techs or even service advisors.

 

This is one of the reasons AutoShopOwer.com was founded, to offer an online Automotive Management Network that we all learn from, and share ideas and opinions.

 

What experiences have you had that has helped you understand that managing your shop is crucial for your success?

  • Like 1
Link to comment
Share on other sites



Its a very valuable resource! I struggle with being to emotionally involved in my business. I take hard times or customer complaints very personally. Inturn i end up burnt out with little production. This websites taken some of that pressure off, opened my eyes to the fact this is a hard job and everyone struggles at times. Its also given me a baseline tonstart actually building an organization as opposed to working myself to death lol.

 

Sent from my SCH-I605 using Tapatalk 2

 

Edited by ncautoshop
  • Like 2
Link to comment
Share on other sites

  • 4 weeks later...

I went to Jacksonville the first of the month for the Mitchell 1 seminar. My son, who is a very capable mechanic, took charge and ran the shop while I was gone. And guess what...EVERYTHING WAS OK WHEN I GOT BACK! Just goes to show that I can take time off without everything falling apart!

The point is I learned that with proper policy in place and having someone you can trust to fill in can make running a shop a bit easier!

 

Great to hear, Jeff! What a blessing to be able to take some time off when you need it and have the shop continue to run "in the background."

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

         1 comment
      Have I got your attention? Great.
      Let me start by saying that I believe in giving praise when deserved and letting employees know when they dropped the ball. However, the truth is that no one enjoys being reprimanded or told they messed up.  
      The question is, what is the appropriate balance between the right amount of praise and the right amount of critical feedback? According to studies done by Harvard Business School, the ratio of praise to critical feedback should be about 6:1 – Six praises for every critical feedback. I am not sure if I agree with that.
      From personal experience, I would recommend a lot more praise. The exact ratio doesn’t matter. What’s important is that before you consider giving critical feedback, ensure you have given that employee a lot of recent praise. If not, whatever you are trying to get through to an employee, will fall on deaf ears.
      When you do have to give critical feedback, remember a few things:
      Focus on the issue or behavior; never attack the person, and remain calm in your actions and words Ask the employee for feedback, their side of the story Speak to the employee in private Address the issue soon after it happens; never wait Don’t rely on second-hand information; it’s always better if you have experienced the situation yourself that you want to correct Have an open discussion and find things that both of you can agree upon Have an action plan moving forward that the employee can take ownership of Use the experience as a learning tool Make sure you bring up positive attributes about them Remember, you don’t want the employee to be angry or upset with you; you want them to reflect on the situation and what can be improved. One last thing. Everyone makes mistakes. We need to be mindful of this.
  • Similar Topics

    • By carmcapriotto
      This week Hunt discusses the differences in taxation of common expenses that you might not be aware of.
      • What kind of meals am I allowed to deduct and how are in house meals different than meals offsite?
      • How much of a deduction do I get if I donate my services to a charity or donate a piece of business equipment?
      • Should I write off my life insurance premiums?
      What other classifications should I be aware of on my P&L that could effect my end of year taxes?  
      Thanks to our sponsor partner NAPA TRACS
       
      NAPATRACS.com
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online : www.paarmelis.com
      Email Hunt: [email protected]
      Get a copy of my Book : Download Here
      Click to go to the Podcast on Remarkable Results Radio
    • By ASOG Podcast
      The Biggest Mistake New Shops Make
    • By ASOG Podcast
      Free Diagnostic Time: Is It Worth It for Auto Repair Shops?
    • By carmcapriotto
      Recorded Live at Vision 2023, the wives tell all! Find out what it's like being a wife, mom, and business partner with their husbands.
      Shelly Fleischman, Automotive Alley, Arcade, NY. Listen to Jim’s previous episodes HERE.
      Liz Perkins, L1 Automotive Diagnostics and Program, L1 Automotive Training.
      Nicole Barrett, Barrett Automotive, Cornelia, Georgia.
      Show Notes
      How did you get involved in the business? What is your role? How do you re-energize?  What is your awesome news? Are you a rule maker or rule breaker? Implementing EOS (Entrepreneurial Operating System) Implementing systems and procedures Work-life balance, how do you juggle the business and your family?  
      Additional links about EOS
       
      Implementing EOS with Barry Barrett: Four Shop Owners Share Their Success [RR 686] The Power of EOS: 2 Day Leadership Meeting [RR 719] Barry Barrett's 7 Part Series on EOS
      Thanks to our Partners, AAPEX and NAPA TRACS. Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 - Nov 2, 2023, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at NAPATRACS.com Connect with the Podcast: -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections      
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      This week Hunt discusses the basics behind debt and how to pay your debt down in a safe manor.
      • What factors go into evaluating whether debt is a good option or not?
      • How does leverage work with debt and how do you analyze the situation to make sure it will be a profitable one?
      • Do I actually want to be debt free or is this debt making me more money than it is costing me?
      • How do I select what debt to start paying down first?
      Thanks to our sponsor partner NAPA TRACS
      NAPATRACS.com
       
      Hunt Demarest, CPA
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online : www.paarmelis.com
      Email Hunt: [email protected]
      Get a copy of my Book : Download Here
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors



×
×
  • Create New...