CCC 1 management

[Reggie]

We are thinking about switching from Summit Software Solutions to CCC 1 management systems. Can anyone give me feedback on the CCC 1?

[Joe Marconi]

Sorry, I don't know much about that system. Hopefully there are members that do.

[Aftercrashman]

Reggie -

 

Can't say that I blame anyone for wanting to leave Summit I had no idea the internal conflicts within the company and now with all the software delays it seems to make sense as to why. The folks at Summit seem to have addressed that issue and have come to the table with time lines moving forward that I feel good about and let's not forget they are one of the last independent management software firms left in our industry.

 

As for CCC One and the folks that control them (Insurers) it seems easy at first to have them as a package deal but CCC One Management has nothing over Summit when it comes to quality of use nor ease and smooth transmitting of data, The sad part comes in when every bit your information you plug into that program can be and is shared with anyone willing to buy it, this may sound crazy but it's true from the time your estimate is started completed converted parts orders made revised returns supplements created re-created hours logged per tech rates paid per technician material usage migration from scale software you name it they have everything. Did I mention notes, profit reports and cost shifting which is still after all these years as popular as ever within the collision industry for those reading this collision shops have 3-5 Times the investment of mechanics shop and yet somehow they can work for half your labor rates and capped mark up on parts.

 

Changing management software for the benefit of your company can be a good thing but I am not quite ready to allow every insurer watch all my record keeping and monitor my every step unless they would like to buy my business and take me in as a employee.

 

6 Insurers write over 80% of all Auto Policy's - 1 Glass company oversees virtually 100% of all glass work done in this country - 1 Junk Yard handles virtually 100% of all dismantling and parts sales - The same Junk Yard owns the aftermarket parts company that handles almost 100% of all non-OEM parts sold - You have but 3 estimating software companies left and they all are trying to have there own management module to go along with there estimating so the data mining they can do on you can be sold to anyone wanting it.

 

I would like to hear why your thinking of switching?

 

Jim