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Gary A

Woman Adding Quart Oil

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      Retail stores have known for a long time that adding or increasing the size of shopping carts also increases sales. Consumers may go to the store with a list, but as they pass through the aisles, having a cart makes it easy to add to that list. 

      While your repair shop does not use shopping cart, the same strategy can used. Every customer that books an appointment as done so with some sort of list; an oil change service, a brake issue, tire rotation, etc. 

      Through an effective multipoint inspection and looking at service schedules, you can make suggestions to your customers that can add to their cart; essentially increasing sales per vehicle.

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    • By Gary A
      A woman ran over an innerspring mattress on the highway,
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    • By CARMandP
      My shop is growing and expanding and I am in need of a service writer/shop manager. How do you guys pay them? I have a great service writer already lined up if we can come to some kind of agreement.
    • By xrac
      http://www.youtube.com/watch?v=7km5uAIl_8I
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