Quantcast
Jump to content

Special Tools Needed For Repair....who pays for tool?


Recommended Posts

Hey guys,

 

Wanted to find out how all of you other shop owners handle situations where a repair job will need a special tool but none of the technicians have this tool. Do you as shop owners purchase the tool or do you have your technicians purchase the tool and deduct it from their pay? I understand that larger tools (A/C Machine, Trans Flush Machine, Brake Lathe etc.) are the responsibility of the shop owner to purchase but how do you all handle the smaller special tools required for repair? Any assistance would be greatly appreciated!

Link to comment
Share on other sites



I ask my techs if they think they want to own the tool, now I use this only in cases where I know I will buy the tool and inventory it. Like a special tool for holding timing ect. If its a set of sockets that are made to make the work easier, thats on them to buy. Its a gray area between myself investing in my shop and my techs investing in their future and I try to be a nice guy and help them out. I also will pay on their tool accounts for a job well done, they always love that.

 

I get an impression that this is a new topic for you, if so definitly some things to consider:

-seperate place for special tools

-A inventory in your parts system with seperate group so you can run inventory.

-Tag system for signing tools out, I'm lax with this, but when something goes missing or misplaced, all of my guyys are inconvienced enough to not make the same mistake.

-Label tool with an engravor(sp?).

 

If your just asking around, I like to be reasonable with my techs, I don't want them to spend their hard earned money on every tool for the job. My guys have been working for me for a long time so I don't mind buying tools for them that I will own but are available for them to use to maintain a level of feeling like I'm there for them, not working against them.

 

Hope that helps!

Link to comment
Share on other sites

I ask my techs if they think they want to own the tool, now I use this only in cases where I know I will buy the tool and inventory it. Like a special tool for holding timing ect. If its a set of sockets that are made to make the work easier, thats on them to buy. Its a gray area between myself investing in my shop and my techs investing in their future and I try to be a nice guy and help them out. I also will pay on their tool accounts for a job well done, they always love that.

 

I get an impression that this is a new topic for you, if so definitly some things to consider:

-seperate place for special tools

-A inventory in your parts system with seperate group so you can run inventory.

-Tag system for signing tools out, I'm lax with this, but when something goes missing or misplaced, all of my guyys are inconvienced enough to not make the same mistake.

-Label tool with an engravor(sp?).

 

If your just asking around, I like to be reasonable with my techs, I don't want them to spend their hard earned money on every tool for the job. My guys have been working for me for a long time so I don't mind buying tools for them that I will own but are available for them to use to maintain a level of feeling like I'm there for them, not working against them.

 

Hope that helps!

 

 

That's the way we see it. B)

Link to comment
Share on other sites

  • 2 weeks later...

I only have one mechanic so it may be different, but I own the special tools and don't expect him to buy them. I have the Digital Multimeters, the Scantools, the ball joint presses, the special sockets, the torches, welders, air hammers, diagnostic equipment. I only expect my mechanic to have basic hand tools needed to complete most jobs, ie: sockets, wrenches, ratchets, breaker bars, screw drivers etc...

 

If a specialty item is needed it comes out of the shop account and I try my best to decide whether we can take on this job or not (depending on whether or not we expect to do more of these repairs).

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
  • Similar Topics



  • Our Sponsors

×
×
  • Create New...