Quantcast
Jump to content









Incentive Plans for Technicians


5 Star Auto Spa

Recommended Posts

I wanted to start an incentive plan for my technicians to try and light a little fire behind them to WANT to try and get the jobs done quickly (my shop currently pays hourly - no flat rate). Does anyone have a good incentive plan that they have used or are using currently at their shop? Any assistance or advice would be greatly appreciated!

Link to comment
Share on other sites


general heavy-duty 728x90


general heavy-duty 468x60


general heavy-duty 250x250

Well I have never been a fast mechanic because in my personal opinion fast = sloppy. However; if you are looking to cut out "dead air" time with your mechanics, possibly a small profit sharing incentive will improve that. Hourly rate + commission for the job.

Link to comment
Share on other sites

I wanted to start an incentive plan for my technicians to try and light a little fire behind them to WANT to try and get the jobs done quickly (my shop currently pays hourly - no flat rate). Does anyone have a good incentive plan that they have used or are using currently at their shop? Any assistance or advice would be greatly appreciated!

 

I have used a Flat Rate incentive program for the last 30yrs successfully w/less than 1% comeback or repair complaints. But this only works if you have a religious & stiff quality control program in place to make sure it doesn't get "sloppy or out of control".

 

We do this thru training our techs w/weekly video training programs, weekly shop status meetings which include round table discussions between mgmnt & tech's, spot checking the jobs with random QC tests drives/inspections from svc mgr & a follow-up call to the customer w/i days of there p/u.

 

These procedures have always taken a little extra time & commitment, but the results are great! The tech's are happy & profitable, as the owner--I'm happy & profitable, the shop has a good vibe & flow & the most important thing is the customers are happy & actually overwhelmed that a Auto Shop would follow-up with them to make sure they're satisfied with the work & performance of their vehicle.

 

Thats my best suggestion of what I know works with the proper management & implementation. Good Luck, Rod

Link to comment
Share on other sites

  • 3 months later...

I wanted to start an incentive plan for my technicians to try and light a little fire behind them to WANT to try and get the jobs done quickly (my shop currently pays hourly - no flat rate). Does anyone have a good incentive plan that they have used or are using currently at their shop? Any assistance or advice would be greatly appreciated!

 

When paying an hourly rate you could create a tiered pay matrix. When charged hours range between

00.00 - 50.00 pay $15.00/hour

50.01 - 70.00 pay $17.00/hour

70.01 + pay $20.00/hour

 

The number of hours the tech is payed for is up to you (Actual hours or Charged Hours)

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Similar Topics

    • By Joe Marconi
      Training is becoming more and more crucial, mainly because technology is changing at light speed. 
      Do you have a training budget?  How do decide how much money should be allocated to a budget, and what areas of training?  
       
       
    • By Joe Marconi
      We are almost into the 4th quarter of 2022, which means that you need to consider your 2022 tax return. Many shops are having a very good year, which means there may be more taxable income at your bottom line.
      What do you do to plan for and minimize paying taxes, while still maintaining a cash reserve? 
       
    • By Joe Marconi
      Most communities have a variety of repair shops, dealerships, and franchise models.  Do you consider them the competition, or colleagues?
      Do you think it's worth it to get to know other auto businesses in your community?  To share and exchange business ideas and strategies?
       
       
       
       
    • By carmcapriotto
      Guest Host and Shop Tour with Todd Cole, TC Auto Service, Corpus Christi, TX. Four years ago Todd left his medical sales job and became the new owner of TC Auto Service.
      Todd Cole, TC Auto Service, Corpus Christi, TX.
      Key Talking Points
      Was in medical device sales but looking to make a change. His great grandfather, grandfather, and father were all in the automotive business Was a customer of the business and bought the business from the owner (who was 80 years old) Senior tech has been with the business for over 30 years- loves to teach and help others, maintains quality. He is a mentor for apprentices.  ‘Running out of concrete' as they started growing- purchased satellite location  7 lifts total Look at productivity by technician weekly- scoreboard with names listed, fun competition Drive through lanes with vehicles- 3 lanes  
      Connect with the Podcast:
      Aftermarket Radio Network
       
      Subscribe on YouTube
      Visit us on the Web
      Follow on Facebook
      Become an Insider
      Buy me a coffee
      Important Books
      Check out today's partner:
      Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
       

      Click to go to the Podcast on Remarkable Results Radio
    • Advertise your services or products to passers-by attracting them towards your business
    • By Joe Marconi
      We all know that techs and service advisors have two distinctly different roles. And both get different training.  Service advisors are on the front lines every day taking care of customers, selling work, organizing work, and a lot more.  
      While most customers don't engage with the technician, is there a time when we should allow the customer to speak to the technician? 


  • Our Sponsors


As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End


As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End


As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End

×
×
  • Create New...