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Labor Percentage of Gross Sales


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Does anyone know what a good labor percentage of gross sales should be for an auto repair facility? We currently pay hourly for all of our techs as well as our CSA's and would like to get an idea of what an optimal labor percentage should be for our auto repair profit center. We are a 5 bay garage with 3 full time techs, 1 GS/helper and 2 CSA's. We are averaging around 17 cars a day. Any assistance would be greatly appreciated!

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Does anyone know what a good labor percentage of gross sales should be for an auto repair facility? We currently pay hourly for all of our techs as well as our CSA's and would like to get an idea of what an optimal labor percentage should be for our auto repair profit center. We are a 5 bay garage with 3 full time techs, 1 GS/helper and 2 CSA's. We are averaging around 17 cars a day. Any assistance would be greatly appreciated!

 

You should know your shop productivity,do a labor rate analysis by technician-there income+use 11.5% X hour rate [fica,futa,suta]

Workers comp. 6% X hour rate plus other cost. uniforms,vacation pay,holiday pay,training,insurance-health,life.plus any other misc.cost.

Add this together to a hourly amount this is your loaded technician cost per hour. most times it is $12 -$37 per hour

divide 40%=60%gross profit adjust for shop productivity by tech 60% to 100%

This will give you needed labor rate $50.-$90 per hour

This may not be what you need but in these hard times we should be in the 60% PROFIT MARGIN- GROSS PROFIT

Parts and Labor. Shops around mine are down some as low as 35% some have closed the doors. Parts mark-up 2.5% avg. to keep you at that 60%

I hope this helps.

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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