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I select Safety First, Leaks Second and Maintenance Third. Approx 25% of the public do not have $1000.00 to spend fixing a vehicle. Always Present your customer with the solutions and plan services they can depend on. The referrals from a satisfied customer are the future profit's on today's work.

 

Happy Valentines Day to all.

B)

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I like your approach and I'll add that when you look at a customers car and you see more things that need to be taken care of you make sure you tell them about it, give them a dollar amount a time frame... and give them as much "heads-up" as to what to expect in the future.

 

 

I select Safety First, Leaks Second and Maintenance Third. Approx 25% of the public do not have $1000.00 to spend fixing a vehicle. Always Present your customer with the solutions and plan services they can depend on. The referrals from a satisfied customer are the future profit's on today's work.

 

Happy Valentines Day to all.

B)

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  • Have you checked out Joe's Latest Blog?

         4 comments
      A recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.
      The study also stated that in 2021, many companies were convinced that giving raises, sign-on bonuses, and other perks would solve the worker shortage problem and prevent people from quitting. However, this strategy did not work. So, what does work regarding attracting quality people and keeping them employed?
      Essentially, it all comes down to the culture of your company.  Management: do all it can to consider the individual needs of your employees. Your employees want to feel that they have a voice, that their opinion counts, and that their role in your company is both respected and recognized. Yes, pay and a great benefits package will go a long way toward making your employees feel secure, but that’s only financial security. People want more than money.
      To attract and keep top talent requires creating a company that people feel proud to work for. You need to reach the hearts and minds of your employees. Become a leader that people are enthusiastic about working for. You want your employees bragging to their friends and family that your shop is a great place to work!
      Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees!  Trust me, happy employees make happy shop owners too!
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