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By Joe Marconi in Joe's Blog0 commentsIt always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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By carmcapriotto
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
In this episode of "The Weekly Blitz," Coach Chris Cotton discusses overcoming adversity, especially in the auto repair business. He emphasizes the importance of mindset, contrasting a fixed mindset with a growth mindset. Coach Chris offers practical tips for building resilience, such as shifting perspectives, controlling responses, leveraging support systems, cultivating adaptability, and practicing self-reflection. He shares personal experiences to illustrate how adversity can be a transformative experience. Sponsored by Shop Marketing Pros, the episode highlights the role of effective marketing in business success. Overall, it serves as a motivational guide for navigating and thriving through life's challenges.
Introduction to Adversity (00:00:04)
Coach Chris Cotton introduces the theme of overcoming adversity in personal and professional life.
Understanding Adversity (00:01:03)
Discussion on the inevitability of adversity and its various forms in life and business.
Mindset Matters (00:02:12)
Exploration of fixed vs. growth mindsets and their impact on handling challenges.
Building Resilience (00:03:30)
Key strategies for cultivating resilience during tough times and learning from adversity.
Shifting Perspectives (00:04:39)
Importance of viewing adversity as part of personal growth and embracing discomfort.
Control Your Response (00:05:51)
Emphasizing the need to focus on controllable aspects during adversities.
Leverage Support Systems (00:06:08)
Encouragement to seek help from mentors and loved ones when facing challenges.
Cultivating Adaptability (00:06:30)
The necessity of being flexible in thinking and actions to thrive through adversity.
Self-Reflection (00:07:08)
Encouraging regular self-reflection on lessons learned from past adversities.
Personal Experience (00:07:30)
Coach Chris shares his journey of transitioning from shop owner to coach amidst challenges.
Pressure and Growth (00:08:08)
Discussion on how adversity shapes character and fosters personal and professional growth.
Key Takeaways (00:08:30)
Practical advice on acknowledging, acting, embracing uncertainty, and reflecting on adversity.
Final Thoughts (00:09:10)
Encouragement to choose resilience and transformation in the face of life's challenges.
Connect with Chris:
[email protected]
Phone: 940.400.1008
www.autoshopcoaching.com
Facebook: https://www.facebook.com/
AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae
#autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
Click to go to the Podcast on Remarkable Results Radio
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By nptrb
The turning of the seasons is a great time to fall into good habits, financial habits to be exactly. Autumn is an ideal time to reassess your financial situation and implement new strategies that will carry you through the end of the year and beyond. We believe that with the right approach, you can “fall” into good financial habits that will set you up for success.
Here are some practical tips to guide you through this autumn season:
1. Review and Refresh Your Budget
The beginning of quarter four is a great time to take a look at your budget. The holidays are just around the corner, and for many, that means an increase in spending. Review your income and expenses from the past few months to see if you need to adjust any categories.
Tip: Consider using a budgeting app or software to keep track of your spending in real time. This will help you stay on top of your finances and make necessary adjustments before the holiday rush begins.
2. Prepare for Holiday Expenses
With the new season often comes a time of increased spending with holidays such as Thanksgiving, Halloween, and Christmas coming up. It’s essential to plan ahead to avoid financial stress. Start by setting aside a specific amount each week to fund these upcoming expenses. This can help you avoid relying on credit cards and racking up debt during the holiday season.
Tip: Create a holiday-specific savings account and automate transfers from your checking account to this fund. By spreading out your saving efforts over the next few months, you’ll be better prepared for holiday expenses.
3. Evaluate Your Tax Situation
Autumn is the perfect time to review your tax situation and make adjustments if needed. If you’re a small business owner, freelancer, or self-employed, you should look at your income for the year so far and determine if you need to make estimated tax payments. Even if you’re a regular employee, it’s wise to check your withholdings to ensure you’re on track and won’t face a big tax bill come April.
Tip: Schedule a meeting with your accountant or bookkeeper to go over your tax strategy. Taking proactive steps now could save you from headaches later.
4. Reassess Your Financial Goals
Did you set financial goals at the start of the year? This would be a great time to revisit them. Are you on track to meet them? Maybe you aimed to pay off debt, save for a down payment on a home or build an emergency fund. Take stock of your progress and determine whether you need to adjust your plans.
Tip: Set short-term goals to help push through the end of the year. For example, challenge yourself to save an extra $500 before January or pay off one credit card balance.
5. Take Advantage of End-of-Year Sales
Year End sales are popular among many businesses. This is an ideal time to take advantage of them, especially if you’re a business owner looking to make investments in equipment or supplies. Many companies offer year-end deals to clear out inventory, so be on the lookout for discounts. This can also be a great time to make charitable donations or invest in assets that may offer tax benefits.
Tip: Keep an eye on Black Friday and Cyber Monday deals for both personal and business-related purchases. Just be sure to stay within your budget and avoid impulse buying.
6. Check in on Your Retirement Accounts
When was the last time you checked in on your retirement accounts? Are you maxing out your 401(k) or IRA contributions? If not, consider upping your contributions for the rest of the year. The contributions you make to these accounts can reduce your taxable income and set you up for a more secure financial future.
Tip: If your employer offers a matching contribution, try to contribute enough to take full advantage of that benefit. It’s essentially free money that helps boost your retirement savings.
7. Protect Your Assets
As you transition into autumn, it’s important to ensure that your assets are protected. Review your insurance policies—whether it’s health, auto, home, or life insurance—to ensure you have adequate coverage. This is particularly crucial if you’ve experienced any major life changes, such as getting married, having a child, or purchasing a new home.
Tip: Autumn is often the season for open enrollment, so take advantage of this time to make necessary updates to your insurance policies.
Embrace Financial Change this Fall
Autumn is all about change and preparing for what’s ahead, making it an ideal time to reset your financial habits. By refreshing your budget, planning for holiday expenses, and checking in on your long-term financial goals, you can end the year strong and set yourself up for a successful new year.
Let’s fall into good habits together!
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By Silver Star
Does anyone know a standard thickness for an alloy wheel edge where the bead seats? I have a debate going on over a wheel being to thin to use. A comparable wheel measures at 8mm thick, this one measures at 5.6mm thick. Anybody able to weigh in? I have seen other alloy wheels at 5mm thick.
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By Joe Marconi
When I look back at my 41 years as an auto shop owner, there is a direct link between my best and most profitable years to the quality of my employees. Contrary to that, the years I struggled in business was directly related to having the wrong team, more specifically, a bad apple or a few bad apples.
If you want to truly achieve great things in business, you need to have great people around you. Take a hard look at the people you employ now. Would you hire them again?
Think about this: If your auto repair shop is reliant on your skills, your intellect and solely on you, your business will eventually plateau and stall. You need great people around you to build your empire. The strategy of finding the right people for your company is ongoing.
Lastly, once you have assembled the right people, then you need to do all you can to give them the training, the coaching, the support, the praise and recognition to bring out the best in them.
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