Forums: The Power Among Us
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By Transmission Repair
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By carmcapriotto
Guest host and shop tour with Jae Malinowski, Faithfull Tirecraft, Saskatoon, Saskatchewan. Jae's shop has 5 shipping containers of customer tires. Find out why tires are an important part of his business.
Jae Malinowski, Faithfull Tirecraft, Saskatoon, Saskatchewan. Listen to Jae’s previous episodes HERE
Key Talking Points
Rebranding business, knowing who your customer is, and having a customer avatar Moving during COVID-19, leasing the current building Book recommendation Stolen Focus by Johann Hari- learn how to listen better, focus on the task at hand Tire storage- appointments twice a year 8k for a shipping container, Jae will cap at 6 containers on location.
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Aftermarket Radio Network
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Buy me a coffee
Important Books
Check out today's partner:
Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
Click to go to the Podcast on Remarkable Results Radio
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By carmcapriotto
Are hairdressers the new untapped resource for our industry? How does a hairdresser in San Francisco become an automotive shop owner in Las Vegas? What can we learn from the intimacy between a hairdresser and the client? I’m with Danielle Villa at the 2022 Elite Invitational, stay tuned, you won't want to miss this episode. We discuss business, hair care tips, and a few laughs in between.
Danielle Villa, Red Rock Repair, Las Vegas, NV
Key Talking Points
“I’m a mediocre hairdresser but I’m really great with people.” Hair is intimate- “ It's the only profession that you touch someone and you don’t cause them pain or discomfort” Purchased shop 3 years ago with husband at the time, they knew they needed a business coach- transformed their lives and business. Working with a spouse- open communication, willingness to listen and hear each other Charging for what you’re providing- with being a hairdresser and running a shop. Set the expectation and standards of your business. Employees want to be heard and empowered
Connect with the Podcast:
Aftermarket Radio Network
Subscribe on YouTube
Visit us on the Web
Follow on Facebook
Become an Insider
Buy me a coffee
Important Books
Check out today's partners:
Set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM/WEBINAR.
More Time. More Profit. Transform your shop at getshopware.com/carm
Click to go to the Podcast on Remarkable Results Radio
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By Transmission Repair
Premium Member Content
This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.
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By Joe Marconi
When I started my auto repair shop in 1980, it was typical to work at the shop 50 to 70 hours a week. More than half of that time was working on cars. I kept that work pace for over a decade. I know that many shop owners of my generation did the same thing.
That's all changed now. And for the better. More shop owners today understand that their leadership roles are critical to their success and the best strategy for the welfare and development of their employees.
Jump to the link below for a few quick stats on the different roles of today's shop owner.
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