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  • Similar Forum Topics

    • Additional Services?

      My shop is in a very rural area in South Carolina.  We are mainly a new tire dealer and we have been here for over 40 years.  We repair and replace everything from hand truck tires all the way up to large radial rear tractor tires.  We do alignments, brakes, front end suspension work, batteries, and oil changes.  We have been successful at what we do, but I see the effects of the internet and additional competition from car dealers, big box, etc. on tires and rims.   I took over from my dad about 3 years ago and I added oil changes and focused more on the alignment and front end suspension work, which has been great.  I have a great alignment and suspension guy.  My background is more finance and the business side of things as opposed to the mechanical side of things. I would like to get into doing more for our customers.  I want to get some opinions on what types of services we should offer, and how I can find a decent general maintenance tech.  I don't think that we should jump full on into engine and transmission work, but I could see doing things like master cylinders, ac work, fuel filters, general maintenance, etc.    I am going to have a pretty steep learning curve on this, so any pointers you guys could provide will be appreciated.  

      By Hammer, in Auto Repair Shop Management Help? Post Here!

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    • Selling Advanced Diagnostic Services for Maximum Profit

      Wanted to let you know about a free webinar we did recently with Jeremy O'Neal: "Selling Advanced Diagnostic Services for Maximum Profit" You can watch it here: https://www.repairpal-shops.com/selling-advanced-diagnostic-services/   Jeremy O’Neal has been recognized as one of the industry’s most talented and skilled service advisors. Having worked at independent repair facilities, as well as new car dealerships, Jeremy has developed the best real-world sales training available to the auto repair industry. In this valuable 60-minute webinar, taught by Jeremy O’Neal of Advisorfix, you’ll learn: How to generate the proper labor revenue for your shop when performing advanced diagnostic procedures How to create a value-driven advanced testing package that generates maximum profits for each job How to deliver the sales presentation in a way that naturally generates a “yes” from your customer How to combat the objection: “Other shops or dealerships don’t charge for diagnostics” How to combat the objection: “Will you waive your testing fee if I do the repairs?” You can watch it here: https://www.repairpal-shops.com/selling-advanced-diagnostic-services/

      By rmiller, in Marketing, Advertising, & Promoting

        
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    • Generic maintenance intervals

      Over the years we have developed some generic maintenance intervals to use on most vehicles. We have revised them as time goes by to reflect changes such as extending oil changes or extended coolant. Here's what we are presently recommending. Our POS system, Winworks Autoshop allows us to set up these intervals so that as a vehicle hits these mileages it automatically recommends them and when we do the service it automatically resets the recommendation in the future. Thoughts? Oil changes:  semi syn  4K,  full syn  8K Alignments: 12K Tire rotations  5K Brake flush  30K Auto trans svce  60K Man trans svce  60K Coolant flush  60K   [older type coolant] 30K Cabin air filters  30K Fuel filter   30K Fuel injection cleaning  30K Spark plugs  copper 30K,  plat, irid 60K Drive belts  80K Coolant hoses  90K Timing belts   90K      

      By tyrguy, in General Automotive Discussion

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    • Mechanic Faces Manslaughter Charges; failure to perform a proper inspection leads to fatality

      Below is a link to a news video. It's about a mechanic that failed to do a proper inspection, and is now faced with manslaughter charges.   Investigators said Jalbert inspected Donald and Elizabeth Ibey's 1992 Chevrolet Corsica in May 2014, but didn’t inspect the car well enough before passing it. Elizabeth, 83, died in a car crash two months later. Her death could have been prevented, investigators said.   http://www.wptz.com/news/dmv-mechanic-charged-with-manslaughter-in-drivers-death/34659076

      By Joe Marconi, in Workflow Management

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