Quantcast
Jump to content

HOOPTY


Gonzo

Recommended Posts

HOOPTY Gonzo Jan. 2010

 

 

A decrepit 94 Impala SS with a 5.7 liter engine was towed in. When this thing was new, it was a real power house. But, this poor thing had a pretty rough life. Terry, (My buddy the tow driver) was standing in the lobby with this grin on his face. I could tell he was about to give me one of his patented tall tales about this car.

 

"Gonz, you're going to like this one, nice car, a crème puff, oh, and the paint, awesome, just awesome... You'll have to put your gloves on before you start on this cherry ride. Wait till ya see this one," he tells me, while trying to keep a straight face.

 

"Really, how come I don't believe you," I said.

 

By now he couldn't stop from laughing, and then he tells me that on the way over the trunk lid pops open. He stopped to close it only to find out that the entire latch area was completely rotted away. The car was completely painted with flat black paint from a spray can. No door panels, broken trim inside and out, cracked glass, and a pillow in the driver seat to keep you from falling thru the seat. The car had a slight lean to one side as if a spring was broken or the shock towers were rusted thru. The outside mirrors are dangling off the doors, the wheels don't match, and there's a steady drip of oil from under the car. It's a real POS. (Your definition is sufficient; I don't need to explain that one I'm sure.)

 

It started, so I drove it into a service bay. The thing smelled awful and I'm not talking just the exhaust. All I was told was that it would die while driving and you would have to wait quite some time before it would start again. The service light was on, along with almost all the other warning lights. But as it was, I was only concerned with the service light and see if that led to any results.

 

Several codes were stored; I wrote them all down and then cleared the memory and restarted the car. 2 codes did return right away. One was for the secondary air system, that one was easy, the relay was missing. The other code (code 36) had to do with the distributor (High resolution circuit). I ran the test procedure to see where it led. One of tests required that the connector at the distributor needed to be disconnected to verify connection quality. The connector…. A … what connector? Someone had stabbed the 4 wires into the distributor housing and then used silicone to keep them in place. The entire distributor area was covered in oil. In fact, the oil was dripping out of a crack in the distributor cap. (How the H?LL did this thing even start?)

 

There's no sense in going any further, I priced out the obvious parts and called the customer. To say they were shocked would be an understatement. This distributor isn't cheap by a long shot on these 5.7's. But, what surprised me even more was what the owner told me.

 

He said, "The parts were new."

 

New? You've got to be kidding me. I needed to find out what this bailing wire commandos version of new was. There wasn't one new part on this heap. The crack in the distributor cap was large enough to actually be seen without getting that close to it. And, that's even with the distributor buried behind the waterpump and the harmonic balancer. You could see it plain as day.

 

"Where did you get them?"

 

"Salvage yard across town," he said.

 

"Then there not new, they're just new to the car," I told this POS captain.

 

"Well, they looked new when I took them off the wrecked car," he tells me.

 

Off a wrecked car, of course a wrecked car… right….I'll bet it's probably one that got smacked by a train right in the radiator too. It's not so much that this POS pilot used salvage yard parts, that's not what I'm concerned with. It's the amateurish way he installed the distributor wires and the fact that he wasn't concerned about this huge crack. But, as it always seems the case… money, or the lack of, is the real issue here. Now why is it, when you get a job in like this the very first thing that happens is the wallet starts to dictate the repair.

 

He wanted to know if he could get more parts from the salvage yard and if I would put them in. I don't like doing that, but to help the guy out I said I would work with him, a bit. But the big deal was that connector; he had to find a replacement. As far as he knew there wasn't another one at the salvage yard with a decent connector.

 

After talking to the dealership about the parts, they told me there was a replacement harness still available, however, it was revised from the original and most likely the connector would not match the older style distributor. So, it's not looking good for this guy.

 

When I told him what the labor costs would be just to replace the distributor and the rewire the connector, he had a big problem with that, he couldn't afford any of it. Then the wallet started talking again, now he wanted me to change only the distributor connector since the other parts were new. There's that word again… new… Yea, right it's new…. Let's leave the dripping oil filled distributor assembly bleeding all over the place. I'm sure that's exactly how it was designed to work. Must be one of those "total loss" oil systems from years gone by that I read about in the history books.

 

I think it's time this guy finds a new car. I'm sure if he drove, pushed, or pulled this heap of junk to the salvage yard the car would automatically find its own parking spot somewhere next to the rest of the worn out scrap wagons waiting for their final demise. It's just too far gone for any professional shop to tackle on this guy's income. Not that it couldn't be repaired and brought back to refurbished shape, just not on this guy's salary.

 

Sorry dude, I'm real sorry, but I can't work these kinds of miracles on a budget. The sad truth of it is, there are a lot of cars out there that are in just as bad of shape. Look around the next time you drive home you might even spot one of these "hoopties" driving down the road.

 

I feel pretty bad that even though I know how to fix it, I just can't fix it without spending a fortune on it, and maintain some professionalism to the finished product. I took some time to talk him, gave the young lad some fatherly advice on how to pick out a decent car and not get so wrapped up in his emotional attachment to this aging wanna-be hot rod. (He called it a hot rod… not me.)

 

I hope he takes my advice, and I hope he finds a decent cheap car that won't eat his pocketbook up in repairs. Because this car is done, put a fork in it… call the scrap yard and tell them, "Gotta another one for the crusher!"

 

 

Thanx for reading these stories, they are here for your enjoyment before publication. The final version that is published might be slightly different, and that's how you can help. Your comments make it easier for me to edit and send a finished story.

 

Thanx, Gonzo


View full article

Edited by Gonzo
Link to comment
Share on other sites



Thanks Joe, always like to hear from ya, I believe the sad part of this story is the poor car.... it was a totaly bomb... LOL

and the guy didn't have a dime. In fact he called several days in a row to find out the cost of diagnostics before towing it in.

There's no doubt that any professional shop that would have done "anything" to this car .... it would come back and haunt you.

 

This was the type of person who can't see how bad it really is, he only invisions it as it once was.

I was more afraid of this guy coming back the next day or next week with another "no-start" condition unrelated to the last repair... and with an attitude.

Sorry, gettting to old for that. This POS needed to rest in pieces...it kinda, sorta was already doing that... because everywhere it went something fell off.

 

Great story...more sad than funny. Even after more than 35 years in this business, people still baffle me. I do agree that it's about money...but not everyone is having it tough financially. I think, too many people DO NOT WANT to spend the money. As usual, I enjoyed reading you article. Thanks!

Link to comment
Share on other sites

Oh man, what a riot... I thought I was the only one that did that.... I don't call it "married" to them I call it "given birth to a step child" LOL

The way I look at it... you've taken responsiblity for the car, but you didn't create the problem.... LOL

 

That's so so SO true .... Now that put a big smile on my mug... thanks for sharing guys... Sounds like I've got another story idea ...

 

 

Agree...I have gotten "married" to a few cars too in my career, it's no fun. I hate to profile a customer and/or the car they drive, but sometimes the end result does not justify the time, effort or money.

Link to comment
Share on other sites

  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
  • Similar Topics

    • By Hands On
      Hi folks. A quick search and I did not see any recent alignment machine posts. I have a quote from Hunter, $86,000 includes a scissor life and the concrete work to flush mount it, shipping, the machine with wall mount cameras. Some accessories. If I do conservatively 3 alignments a week my break even is approx 4.5 years, a bit longer depending on financing cost.
      I lease my shop, and one of my biggest fears has been getting kicked out of here. Should I be looking at obtaining a location instead? I am always nervous about taking on the massive cost of a bigger building, especially when I struggle so often to hire good people. I talked to a friend that went from a small shop like I have to a larger facility and he said it was a lot more headaches with very little increase in income. I want less headaches, less stress.
       
      Maybe it is my small shop that makes it hard to hire? Is this the right time to try to get a new location? How do I even start finding financing, I do not have a ton of cash saved up right now. Should I get the alignment machine now, and continue to save up for a new location? How much do I need down for a new spot? Should I keep my eye open for other shops that might fail in the coming year and hold off on the alignment machine and continue to stack cash? I am kind of tired of loosing an employee for 30 minutes to an hour to run an alignment across town that may or may not get done to the same quality standards I hold my employees to.
    • By carmcapriotto
      Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 21st annual TST Big Event, Robert Kenny Jr shares his journey from technician to mobile diagnostician and educator. Discussions cover the challenges of technician retention, fair compensation, and the shift towards electric vehicles (EVs). Robert Kenney Jr., Ampd Auto Diagnostic Solutions, and instructor at Hudson Valley Community College. Show Notes
      Robert Kenny Jr.'s Career (00:01:03) Overview of Kenny's career and his transition to entrepreneurship. Starting a Shop (00:02:24) Kenny's journey to opening his shop and the obstacles he encountered. Technician Training (00:03:20) The significance of training for technicians and its industry effects. Education and Industry Development (00:03:59) Kenny's role in automotive industry education and growth. Mobile Diagnostic Business Growth (00:06:43) The development of Kenny's mobile diagnostic service and its influence on small shops. Balancing Roles (00:08:00) The challenge of juggling teaching, diagnostics, and shop management. Technician Pay Issues (00:10:03) The problem of technician compensation and its effect on new talent. Accountability and Mentorship (00:11:17) The role of accountability and guidance in business growth. Admitting Failure (00:12:31) The difficulty of acknowledging mistakes and seeking assistance in the field. Mobile Diagnostician Benefits (00:14:16) Advantages of working as a traveling mobile diagnostician. Labor Rate Comparison (00:16:09) Analyzing labor rates and their significance in the industry. Flat Rate System Comparison (00:22:51) Contrasting flat rate systems in various shop types and their technician impact. EV Standards Development (00:24:19) Participation in setting electric vehicle charging standards and curriculum updates. EV Technology Importance (00:25:44) The significance and progress of electric vehicle technology in the sector. Training Importance (00:27:05) The consequences of inadequate training on businesses and the demand for specialists. Robert's Mobile Diagnostic Experience (00:32:12) Kenney shares his enjoyment and insights from his mobile diagnostic venture and time at Gill's Garage. Educational Programs and EV Training (00:32:17) Discussion on Hudson Valley Community College's programs and Bronx Community College's EV class development. Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections            
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Matt Fanslow explores the similarities between gaming and automotive diagnostic work. He uses the game "Elden Ring" as an example to discuss the importance of learning from mistakes, adapting strategies, and persevering through challenges—skills that are also vital in the automotive industry.
      Show Notes
      Gaming and the Lessons from Elden Ring (00:00:11)  The Importance of Training for Technicians (00:11:08)  Exploring and Embracing Challenges in Gaming and Real-world Diagnostics (00:12:08)  Free Thinking and Following Procedures (00:17:53)  Gaming Experience and Work (00:18:53)  Feeling Good about Accomplishments (00:19:57)  Learning from Situations and Journaling (00:21:01)  Improvements and Tools (00:22:10)  Business Decisions and Tool Acquisition (00:23:16) Applying Gaming Enjoyment to Work (00:24:17)   
      Thanks to our Partner, NAPA Autotech napaautotech.com
       
      Email Matt: [email protected]
      Diagnosing the Aftermarket A - Z YouTube Channel HERE
      Aftermarket Radio Network: https://aftermarketradionetwork.com/
       
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Mike Ragsdale is the founder of the 30a Company, and he has an incredible story of being called out by his kids when they got tired of hearing him talk about his dream life without ever pursuing it. This is an incredibly inspiring episode that may result in you exploring how you can create a life you don’t need to escape from.
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
      How To Get In Touch
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected] 
       
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      The Life Cycle of Training Events: Innovation or Repetition?


  • Our Sponsors



×
×
  • Create New...