Quantcast
Jump to content
This Topic

Shop supplies,how much on what?

Dr.Dave

By Dr.Dave
in Pricing, Discounts, Labor Rate

 Share

Recommended Posts

Dr.Dave Enthusiast

Dr.Dave

Posted
Posted

What can you recomend as far as shop suplies.What % and on labor or on total ticket ? I do try to charge for small things like hose clamps and fuses and 1 can of brake kleen w,/ a brake job right now I charge 6.2% of total ticket up to $29 but I m thinking about making that on labor only to be competive and may be fair what do you think?



CARMandP Proficient

CARMandP

Posted
Posted

I charge 8.01% on total ticket with a cap of $39.97. I have been doing this for over 1-1/2 and never had anyone complain about it. I have a list plainly displayed on the wall of what it covers. Anything that you would use more than once (brake cleaner, grease, ect) is what is covered under the shop supplies. Anything that is a one time thing (clamps, bulbs, ect) I charge on the ticket itself as a part.

TheTrustedMechanic Community Regular

TheTrustedMechanic

Posted
Posted
  On 12/27/2010 at 2:13 PM, CARMandP said:

I charge 8.01% on total ticket with a cap of $39.97. I have been doing this for over 1-1/2 and never had anyone complain about it. I have a list plainly displayed on the wall of what it covers. Anything that you would use more than once (brake cleaner, grease, ect) is what is covered under the shop supplies. Anything that is a one time thing (clamps, bulbs, ect) I charge on the ticket itself as a part.

 

I like your conditions or differentiation on what is a shop supply. I too have never had a customer complain, but how many would and how many would just be quiet and mad? As for the list palinly displayed that can play many ways. Most people do not read signs regardless. Then there are those who woudl read it and go, "Well that seems reasonable, you didn'g use brake grease on my oil change but you did use chassis grease and shop towles, and half a jug of washer solvent." And then there are those who wouldn't have known, noticed or cared until they saw that you charge shop supplies.

 

And then there are so-called gurus who would tell you that it's a sin to charge shop supplies. It just shows that you are a bad manager because that should be figured into yoru labor rate and parts mark-up. And then other so-called gurus say you should absolutely charge shop supplies with a 10% minimum and mo upper limit. So no one really knows what is right for yoru shop, except for you, based on the feedback from your customers.

 

Regardless I either charge way too much by simply charging shop supplies or I don't charge enough, still can't figure out which.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Available Subscriptions

    See all Subscription Plans

  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
      By Joe Marconi in Joe's Blog
         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

  • Similar Topics

    • carmcapriotto
      Planning Your Marketing Like a Pro [E154] - The Auto Repair Marketing Podcast
      By carmcapriotto
      Want a real marketing plan that doesn’t live in your head or on a bunch of sticky notes?
      In this episode of the Auto Repair Marketing Podcast, Kim Walker is joined by Caroline Legrand and Savannah Garrett to talk all things Plan With the Pros Shop Marketing Pros’ hands-on, no-fluff marketing workshop designed to help shop owners create a full-year strategy they’ll use.
      You’ll hear how last year’s event helped shops ditch the chaos and build real, actionable plans from big-picture budget planning to week-by-week content ideas. Whether you're starting from scratch or refining what you’ve already got, this episode gives you a behind-the-scenes look at what to expect, what you’ll walk away with, and why West Point is the perfect backdrop for this kind of transformative work.
      Packed with insights, personal stories, and plenty of laughs, this episode is your sneak peek into a game-changing experience for your business.
      Thank you to our friends at RepairPal for providing you with this episode. RepairPal’s Certified Network of shops is trusted by millions of customers each month. Learn more at
      RepairPal.com/shops.
      Are you ready to convert clients to members? App Fueled specializes in creating custom apps tailored specifically for professional auto repair businesses. Visit Appfueled.com to get started today. Keep your shop top of mind on the mobile device they love.
      Lagniappe (Books, Links, Other Podcasts, etc)
      Plan With The Pros 
      Get In Touch With the Guest: 
      Savannah Garrett 
      Meet The Team Schmidt Auto Care
      Show Notes with Timestamps
      Introduction and Welcome (00:00:10)  Kim Walker introduces the podcast and guests, discussing the "Plan with the Pros" event.   Event Overview (00:02:19)  Discussion on the inception and goals of the "Plan with the Pros" event, blending retreat and workshop elements.   Savannah's Experience (00:05:13)  Savannah Garrett shares her motivation for attending the event, highlighting the importance of marketing in her role.   Networking Importance (00:06:09)  The value of networking with peers in the industry and sharing marketing strategies is emphasized.   Marketing Plans Discussion (00:09:19)  Savannah discusses her existing marketing plans and areas where she sought improvement during the event.   Collaboration Insights (00:12:14)  The benefits of collaboration among shop owners and sharing successful marketing ideas are highlighted.   Event Hosting Benefits (00:12:57)  Savannah discusses hosting events for community engagement and how it enhances shop visibility and reputation.   Camaraderie and Learning (00:15:08)   Savannah reflects on the camaraderie experienced at the event and the valuable marketing tactics learned.   Building Relationships (00:15:32)  Discussion on the importance of relationships and collaboration among women in the automotive industry. Mentorship and Growth (00:17:04)  Reflections on mentoring young professionals and the influence of women leaders in the industry. Inclusivity in Events (00:19:38)  Announcement of opening the "Plan with the Pros" event to all genders after a female-only event last year. West Point Venue Experience (00:21:03)  Insights on choosing West Point as a venue and its significance for the upcoming event. Unique Experience at West Point (00:24:05)  Personal reflections on the beauty and history of West Point, enhancing the event experience. Camaraderie in Unique Locations (00:25:06)  Discussion on how destination events foster deeper connections and meaningful conversations. Setting the Tone for Success (00:26:20)  The importance of the venue in creating an environment conducive to productivity and success. Personal Connection to West Point (00:28:36)  Sharing personal stories and connections to West Point, emphasizing its historical significance. Unexpected Takeaways (00:29:23)  Exploration of surprises and key insights from the event, particularly for new marketers. Marketing to Your Audience (00:30:39)  Savannah shares her biggest takeaway on the importance of targeting specific audiences in marketing. Understanding Customer Avatars (00:31:43)  Kim emphasizes the need for attendees to leave with a clear understanding of their customer profiles. Networking Benefits (00:33:11)  Discussion on the value of networking and maintaining connections post-event through a Facebook group. Flexibility in Marketing Plans (00:36:19)  Caroline discusses the importance of having a fluid marketing plan that adapts to changing circumstances. Evaluating Marketing Success (00:36:46)  The speakers highlight the need to assess what marketing strategies are effective and worth continuing. Event Logistics and Support (00:39:24)  Caroline outlines what attendees can expect from the "Plan with the Pros" event, including support and networking. Final Thoughts on Learning (00:41:01)  Savannah encourages attendees to stay open to learning, regardless of their current marketing expertise.
      How To Get In Touch
      Join The Auto Repair Marketing Mastermind Group on Facebook
      Meet The Pros
      Follow SMP on Facebook
      Follow SMP on Instagram
      Get The Ultimate Guide to Auto Repair Shop Marketing Book
      Email Us Podcast Questions or Topics
      Click to go to the Podcast on Remarkable Results Radio
    • carmcapriotto
      Is My Labor Rate Too Low? [E171] - Business By The Numbers
      By carmcapriotto
      Thanks to our partner Promotive
      Key Takeaways:
      Effective Labor Rate [E128]: https://huntdemarest.captivate.fm/episode/128
      Thanks to our partner, Promotive
      It’s time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online: www.paarmelis.com
      Email Hunt: podcast@paarmelis.com
      Text Paar Melis @ 301-307-5413
      Download a Copy of My Books Here:
      Wrenches to Write-Offs Your Perfect Shop 
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/
      Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • Changing The Industry
      Episode 217 - Going From Management to Ownership At A Tire Shop with Michael & Anna Bellevue
      By Changing The Industry
      Episode 217 - Going From Management to Ownership At A Tire Shop with Michael & Anna Bellevue
    • carmcapriotto
      Commencement, Can-Do People, and Creating the Future [E211] - Chris Cotton Weekly Blitz
      By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/
      If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
      Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that’s just as great. 
      Check out their podcast here: https://autorepairmarketing.captivate.fm/ If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindIn 
      To listen to more episodes, make sure and go over to iTunes and or Spotify.
      Don't forget to rate and review us!
      Connect with Chris:
      AutoFix-Auto Shop Coaching
      www.autoshopcoaching.com
      www.aftermarketradionetwork.com
      940-400-1008
      Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
      YouTube: https://bit.ly/3ClX0ae
      Email Chris: chris@autofixsos.com
      NO SHOW NOTES YET
      The Aftermarket Radio Network
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio
    • MikesPlaceAuto
      Hello from Montana. Longtime mechanic/technician, first-time shop owner
      By MikesPlaceAuto
      Hello from Montana. Longtime mechanic/technician, first-time shop owner. Reaching out to many sources for information and advice. Small shop in rural setting, specializing in electrical and electronics. Thanks for any good words. Mike


  • Joe Marconi

    Five Proven Tips to Improve Your Bottom Line

    By Joe Marconi, in Selling Automotive Repair,

    0 comments 1,825 views
    Joe Marconi

    Isn’t It Time We Rethink What a Master Level Technician Is?

    By Joe Marconi, in Automotive Industry,

    1 comment 1 1,979 views
    Joe Marconi

    Marketing Strategies To Attract and Retain Your Ideal Customers

    By Joe Marconi, in Automotive Marketing,

    0 comments 1,083 views

  • Our Sponsors



Main Sections

More Sections

Discussion Forums

×
×
  • Create New...