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Me? A Flasher?

 

Ok, ya got me… I’m a Flasher… or more to the point a Re-flasher. With today’s cars and components it’s not uncommon to have to flash some drivability controller or theft system. As an independent shop most of the re-flashing you can do will be for drivability situations or theft systems. Right now, the federal laws (Clean Air Act) only requires the manufacturer to give access to the “emission” related systems which means, an after-market scanner may only be able to provide you with part of a download vs. the entire download. Those “extras” are left to the manufacturer/dealership shops. Some of those extras could be HVAC, 4WD, wiper systems, just about any system deemed not necessary for drivability, however if a system is part of the PCM and it will effect drivability (ABS on most GM’s for instance) then it is shown as part of the downloadable software. However, if you can get a dealer level scanner and dealer level software… then it’s no problem. But, for the most part I’m not going to get into the reprogramming with a tech 2, WDS, or any other dealer level scanner, I’ll stick with the re-flashing that is available for the independent market that we will all have in our tool inventory sooner or later.

 

J2534

 

The reason for re-flashing can be many, sometimes it’s an update to the transmission for better shift quality or to installing a new PCM. Each manufacturer has their own specific way of handling the procedure to obtain/process/and download the needed software. There are a lot of useable aftermarket scanners that can aide in the process and some are better than others. The one thing they all have in common is “J2534” which is the needed software/cable setup to perform re-flashing by an independent.

 

One of the first things you’ll need to start the re-flashing is a subscription to that particular manufacturer’s website. Costs vary and the length of subscriptions will also vary. Here is a list of the websites that I use:

 

GM – www.gmtechinfo.com

 

Ford – www.motorcraft.com

 

Chrysler – www.techauthority.com

 

Honda – www.serviceexpress.honda.com

 

Toyota – www.techinfo.toyota.com

 

Nissan – www.nissan-techinfo.com

 

These are the most common ones that I will use from time to time, if you don’t have these websites saved somewhere, you should…. Write these down and keep them handy.

 

After you purchase the needed subscription there will be some information that you will need to obtain either from the car or from the website to start the process. Follow the information given on that particular manufacturer’s website.

 

Toyota requires you to not only gain access to their website but also you will have to obtain a CD from them before you can do any re-flashing. So if you are planning on doing any re-flashing on a Toyota you’ll need to have the CD ahead of time.

 

I can’t stress enough that you need to follow every word and follow every command while doing the re-flash… be careful… take your time. If you run into a questionable area check the home page of the website for any 800 numbers you can call and talk directly to someone. I’ve had to do that on many occasions… and there is no doubt that talking with someone can speed up the process when you’re stuck. On most of the import cars I’ve found that you will need to obtain the original controller ID from the module you are re-flashing before starting the re-flash. This can be obtained thru mode 9 of your scanner. These calibration numbers will indicate whether or not there is a re-flash even available or which is the latest calibration for that model. On some of the individual screens you may have followed all the information correctly and there is no “next” soft key to click on… the only soft key says “exit” don’t worry it’s not going to take you out of the program… it will only advance you to the next screen.

 

Generally, the re-flash can take up to 30 minutes in some cases so give yourself plenty of time to complete the process without any major interruptions. Be sure to have the vehicles battery fully charged and or on a suitable charging unit for the duration of the re-flash.

 

As of this day and age, I can’t say that re-flashing is all that profitable…. Yet…it’s necessary but it just doesn’t come around often enough to make the big investment for all the different makes and models out there. Personally, I think the PCM units are far superior to the first years of the computer age cars. But, I’m very confident that it will be profitable in the near future. As the computer driven car becomes older more and more re-flashing information will be released to the independent side of the industry. (Wish we had complete access now)

 

There’s one common factor when it comes to software, obtainable scanners, and electronic information, it not only changes rapidly, it probably has already changed by the time this article is in print. So don’t be surprised if the information and data has changed by the time you take your first attempt at reprogramming… take it slow, read carefully, and follow all the directions.

 

Remember it only seems difficult when you first try it… then it starts getting easier each and every time after that. Go for it… ! !

 

 

 

 

Posted

Ok, here's the answers to your questions.

GM's I use the factory machine... TECH 2... although from 05 and newer you'll need to get a subscription and download the software. Prior to 04 you only need a subscription/CD software for TIS 2000 --- 04 and older is on the disc and no need to log into GM to get the info for those cars.

FORD's I use the J2534 cable (Mongoose Cable) my laptop and the software to load the Mongoose cable onto my laptop along with a subscription to Motorcraft.

On the Import cars... you'll have to check on the website for their paticular cable, software, and liscence requirements.

 

Any questions you have for ReFlashing can be answered on the respective websites. Although the cost of some of the required cables and software for the cables to download onto your laptop ... may surprise you... But it's the price of the game these days.

 

Like I said in the article... "it's hard to justify the cost vs. the actual amount of vehicles that you will be servicing. Right now most dealerships are taking care of the flash programs for most of their cars. However, as these cars age the less likely they'll want to deal with them... and that's when the cost and the operating instructions will get better and better.

 

One more note: This reflashing is easy... the hard part is understanding all their crazy methods... It's freakin' nuts the amount hoops ya gotta jump thru.

 

Hope this helps... Gonzo

 

 

I echo ARMandP's question and would also add:

 

1. What kind of scanner do you use for the flashing?

2. Do you use more than one scan tool for the flashing?

3. How do you recommend we go about getting into flashing?

 

I direct this to Gonzo, Joe, and anyone else with knowledge and experience.

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         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
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