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Why don't you just give up?


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As some of you know, I always go away on vacation for the entire month of July. Right now I’m writing this while sitting on a breezy sunlit balcony, overlooking an oil-free (for now) Gulf of Mexico. I have to admit, the prospect of spending another 3 weeks with these same ‘harsh’ working conditions doesn’t suck :rolleyes:

 

How can I afford the time and money to go on vacation for an entire month – and more importantly, how can you do it too? Easy. I made the decision to just give up! I threw my hands up and said. “NO MORE!”

 

No more:

 

* Trying to do everything myself

* Dealing with pain-in-the-ass clients

* Keeping lousy employees

* Wasting time on unprofitable work

* Allowing people to waste my time

* Dealing with other peoples emergencies

* Doing $15/hour work

* Excuses for not succeeding

 

When I finally gave up all that crap and fixed all those problems, a wonderful thing happened… I found myself with a whole lot more time and money.

 

I know this almost sounds waaaay too simple. You probably were looking for some super complicated formula, maybe a map to the holy grail, or the recipe for the secret sauce. But no. Just give up!

 

Just think of all the time you’re wasting dealing with bad employees and the problems they create?

 

How much of your valuable skills are wasted doing work that could easily be handled by a low-wage employee or an outsourced provider with special skills that you don’t possess?

 

How much time and energy is being sucked up dealing with folks that continue to be a pain-in-the ass, or just as bad, always ask you for favors or special pricing?

 

If you spend just an hour a week dealing with each of these problems, you’re wasting over 360 hours per year (There’s your month-long vacation, plus plenty of extra days to play ‘hooky’ throughout the rest of the year!!!)

 

And please don’t discount what I’ve said here because you think ‘your situation is different’. It’s not. We all have challenges that we must overcome in one way or another. If a shop owner in rural Canada, 20 miles away from the closest town; a shop owner operating in the ‘poorest city in America’; and a shop owner surrounded by 42 other auto repair shops in the same two-mile radius can all figure out ways to create million dollar businesses – plus find the time to get away and travel – so can you.

 

Let me ask you, on the list above, what are you holding on to that is more important than you finally being able to accomplish all of your goals and dreams? What are you willing to give up in order to make the change?

 

Best,

Ron Ipach

CinRon Marketing Group

www.TheAutoRepairEvent.com

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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