Michelangelo's David Is To Be Returned To Italy
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Have you checked out Joe's Latest Blog?
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By Joe Marconi in Joe's BlogMy son is not in the automotive industry. He is in the commercial real estate business. However, the workplace problems are the same. Recently, his frustration with the heads of the company reached an all-time high. When I asked him why he doesn’t speak up and let the leadership know how he is feeling, he responded, “Anyone who has voiced concerns or issues has been viewed as weak and incapable of doing their job. I don’t want to be viewed like that.” This is an example of a toxic work environment.
If you are a shop owner, you are a leader. And leaders must be approachable. That means that you are willing to hear the concerns of others and have them express themselves. It also means that while you may not agree with someone’s perspective on an issue, it is their perspective, and that viewpoint needs to be recognized and respected.
Make it known that you want to hear the opinions of others. Literally, ask for input from others. And thank those that speak up. Now, I am not saying that you need to act on every concern or opinion. That would not be realistic. But just listening may be enough. And you never know, someone in your company may have an idea that you never thought about and even improve your business.
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By carmcapriotto
Guest host and a shop tour with David Friend, Mobile Tech, Wilmington, NC. Get a tour of David's 50,000 sq ft building, including a training facility. He has been an early adapter of ADAS since 2015 and has a professional to professional auto supply business.
Key Talking Points
50,000 square foot facility with training facility included with 12 lifts 2 brick and mortar locations along with 2 mobile vans ILM Auto Supply- Professional to professional services. ILMautosupply.com to register. Aging technicians- finding a new role as mentor In the works- 2-year apprentice program based on STEM program, generalized foundation to build on, using aftermarket and OEM equipment etc ADAS- early adopter in 2015/2016 “Adapt and Overcome”
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