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Posted

I have employees that want to schedule and overlap vacation time around the holidays. Some want to schedule ALL their vacation time around ALL holidays. This is a constant struggle between being fair and balanced for all employees.

 

We are in a service business and during the holidays we are always busy.

 

I want to know how other shops handle this.

 

I know shop owners that will not anyone to schedule vacation time around a holiday.

 

Need advise...

Posted
I have employees that want to schedule and overlap vacation time around the holidays. Some want to schedule ALL their vacation time around ALL holidays. This is a constant struggle between being fair and balanced for all employees.

 

We are in a service business and during the holidays we are always busy.

 

I want to know how other shops handle this.

 

I know shop owners that will not anyone to schedule vacation time around a holiday.

 

Need advise...

 

That's a tough one and really depends on the size of your shop, the amount of employees you have, and if you can afford to not have one or two around the holidays.

 

I think it is reasonable to have black out dates for vacation.

Posted
That's a tough one and really depends on the size of your shop, the amount of employees you have, and if you can afford to not have one or two around the holidays.

 

I think it is reasonable to have black out dates for vacation.

 

I would not allow it, although I will work with an individual for an extra day or two off if I can accomodate it.

Posted
you make one general rule for everyone?

 

It is stated in our employee handbook that vacations have to be scheduled at managements discretion or something like that. We tell everyone up front that vacation time cannot be taken at peak times. However, once I did allow one employee to take vacation at that time of year. To compensate we try to schedule holidays where at least one of our techs gets four days off if a holiday falls on Monday, Tuesday, Friday, or Saturday. Once a month one of our techs has a scheduled three day weekend. We do this by rotating days off. Once a month a tech will have Saturday off this week and Monday off next week which gives them a long weekend. If a holiday falls on Monday, Tuesday, Friday, or Saturday the lucky tech has a four day weekend which is very popular.

Posted

I understand the need for people to take time off, and we do rotate Saturdays for that purpose. But like you said, durning peak times (such as holidays) we need a full staff. We are in a service type business. it could be worse, we could be a business that requires us to be here on holidays.

 

I guess what I am looking for is a fair policy. I can't allow senior poeple to dictate when they take their vacaction. I think the problem started with me. Years ago when I was not as big, it was not an issue. Now, we have 14 people on staff and I want to make sure people don't feel like they are not being fairly treated.

Posted
I understand the need for people to take time off, and we do rotate Saturdays for that purpose. But like you said, durning peak times (such as holidays) we need a full staff. We are in a service type business. it could be worse, we could be a business that requires us to be here on holidays.

 

I guess what I am looking for is a fair policy. I can't allow senior poeple to dictate when they take their vacaction. I think the problem started with me. Years ago when I was not as big, it was not an issue. Now, we have 14 people on staff and I want to make sure people don't feel like they are not being fairly treated.

 

The more people you have the harder it becomes. We only have seven people. If I had 14 I couldn't do some of the things we do now.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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