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With the difficulty auto repair shops have these days finding quality techs, I thought it would be a good idea to share our ideas on what ways have worked for you. 

Please post what has worked for you in the past when looking to hire a technician. 

 



Posted

I know this is what they are always saying, my question is, what do you do if you find a couple of people you would like to hire, but you don't have a 

space for them.  Then what

 

  • Like 1
Posted
44 minutes ago, DUFRESNES said:

I know this is what they are always saying, my question is, what do you do if you find a couple of people you would like to hire, but you don't have a 

space for them.  Then what

 

GREAT QUESTION! 

I think we need to look at this differently. Always recruiting is not always hiring; it's building a pipeline of quality people.

It involves creating relationships with your contacts and then finding out through them the top techs and top service advisors that you can reach out to and just have a conversation with. From there, you maintain contact with people that you have met and then put them in your pipeline.  So, you build relationships over time. 

When the time comes when you need someone, you stand a much better chance at making the right choice by making an offer to someone you know and have a relationship with. 

One thing, if your existing people ask questions about this strategy, just simply tell the truth; you are always looking to expand your network of people and always looking to grow in the future. 

There is a lot more to this process, but I thought I hit on the main points.  Not to plug Elite, but at the Eagles Fly with the Eagles course that I present, we spend a half day on this subject alone. 

Any questions? Let's keep the conversation going. 

 

  • Like 1
Posted
We hooked up with 4 technical colleges:
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All had "Job Fairs" in an Expo-like setting. We had a hiring booth set up on the Job Fair floor. These colleges and universities provided us with trainable candidates that had already exhibited a strong desire to go into automotive/transmissions. We would offer R&R careers with the hope to move up to rebuilding eventually. I had brochures printed, took our cutaway transmissions, and tried to make our hiring booth look the most appealing. Out of all the ways we tried to hire, this strategy was the most fruitful for us, although it was A LOT OF WORK. If a shop is looking for help, hookup with the local colleges, universities, and tech schools in your area like we did. Yeah, we struck out more than a few times but overall, the strategy worked.
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Posted
On 11/21/2022 at 9:50 AM, DUFRESNES said:

I know this is what they are always saying, my question is, what do you do if you find a couple of people you would like to hire, but you don't have a 

space for them.  Then what

 

I put them in the "hiring pipeline" and work on trying to fit them in at a later date.  Good techs are looking for a better opportunity, not looking for a job.  I never hire unemployed techs.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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